Audience
Businesses interested in a real-time customer and employee feedback solution
About Hively
Make every email a feedback opportunity via 'Smileys' in your team's email signatures or request feedback when you need it. Hively's smileys are a friendly and engaging way for your customers to leave feedback with just one click. You can collect feedback simply and inexpensively by adding the Hively snippet to your email signature, or via direct feedback requests sent from Hively. From Outlook, Gmail and Yahoo to Zendesk, Desk, Helpscout and Salesforce, Hively easily integrates with any email client, CRM or ticket tracking system you’re using. You only value what you measure and Hively gives you the tools you need to turn your feedback into a coherent picture of your customer's needs and your team's performance. The Leaderboard lets you identify your top performing team members at a glance. Benchmarks show your overall performance and our powerful reporting tool lets you drill down deeply into the detail. Email summaries and notifications keep you up to date on all of your feedback.
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SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
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Hive
Hive HR is the employee voice platform for leaders who want to make change, not spreadsheets.
We’re a strategic HR partnership. We give our customers the tech, the insight and the coaching to amplify employee voice and manage change with confidence.
Based in Newcastle, Hive launched in 2015 and has since secured three rounds of investment. In that time, we've completed over 140 single projects alongside a bunch of continuous listening programmes for an ever-growing customer base.
We make employee feedback easy. Our platform offers innovative avenues for employees to have their say and build not just engagement, but also relationships with their peers—and all of that is underpinned by our team of People Scientists who can guide you through the best ways to implement the features and take action off the back of feedback.
But don't just take our word for it; our current customer NPS is +46!
Learn more
Pricing
Starting Price:
$15 per month
Free Version:
Free Version available.
Integrations
Company Information
Hively
United States
teamhively.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Online
Hively Frequently Asked Questions
Hively Product Features
Customer Satisfaction
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Employee Recognition
Leaderboards / Activity Tracking
Supported
Manager-to-Peer Recognition
Supported
Mention Management
Supported
Peer-to-Peer Recognition
Supported
Rewards Catalog
Supported
Rewards Points
Supported
Social Recognition
Supported
Goals
Not Supported
Nominations
Not Supported
Performance Management
Not Supported
eCards
Not Supported
