Audience
Businesses and sales teams looking for a solution to answer all their customers' questions
About Helpfruit
Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.
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Pricing
Starting Price:
$199 per month
Free Trial:
Free Trial available.
Company Information
Helpfruit
New Zealand
www.helpfruit.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Helpfruit Frequently Asked Questions
Helpfruit Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Human Takeover
Not Supported
Payment Integration
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
