Audience

Businesses that want a cloud communication platform

About GigTel

Transform your communications into an asset, not a resource drain. GigTel brings your team together through the most revolutionary, cloud-based communications platform to grow your business in the remote work environment. Streamline your selling processes by working & communicating in real-time, anytime, anywhere. Improve customer experience by getting in touch quickly, on-the-fly, real time collaboration or trouble-shooting (video, chat, text, voice). Rapidly optimize sales and customer conversations through real-time data analytics to make impactful business decisions -- on the fly. Too many companies struggle unnecessarily, from communication problems like complex legacy system maintenance, missed calls or unreliable service. We’re here to help. Rejuvenate your business with an easy-to-use, flexible and affordable hosted platform that unifies your communications and improves company outcomes. We make the transition quick and easy so you can reap the benefits.

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Pricing

Starting Price:
$9.95/user
Pricing Details:
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

GigTel
Founded: 1951
United States
gigtel.com

Videos and Screen Captures

Play Video Call Center Supervisor Configure New Users Turns any internet enabled device into a phone
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

GigTel Frequently Asked Questions

Q: What kinds of users and organization types does GigTel work with?
Q: What languages does GigTel support in their product?
Q: What kind of support options does GigTel offer?
Q: What other applications or services does GigTel integrate with?
Q: Does GigTel have a mobile app?
Q: What type of training does GigTel provide?
Q: Does GigTel offer a free trial?
Q: How much does GigTel cost?
Q: What pricing for support is available for GigTel?
Q: What pricing for training is available for GigTel?

GigTel Product Features

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported
Predictive Dialer Not Supported

Cloud Communication Platform

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

Productivity

Collaboration Supported
File Sharing Supported
Presentation Tools Supported
Task Management Supported
Team Chat Supported
Database Creation Not Supported
Document Creation Not Supported
Notes Management Not Supported
Office Suite Not Supported
Project Management Not Supported

GigTel Verified User Reviews

Write a Review
  • Frank S.
    Attorney
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Business Communications"

    Posted 2023-06-07

    Pros: - Seamless transition
    - GigTel support is excellent
    - Base pricing is very good
    - Very easy to learn - GigTel (with Teleringer rep) did quick setup.

    Cons: - Don't recall anyone mentioning all the fees, taxes, and add-on costs that add about 40% to the bill. Still though we are saving about 30% overall from previous company.
    - 3 login websites that really should be 1 centralized hub: (1) messaging, (2) fax, and (3) paying bill.

    Overall: The transition from major landline to cloud communications was seamless. Everything was planned and executed flawlessly through a local small business communications company called Teleringer that works with GigTel. Very pleased with the ongoing support, lower monthly cost versus our previous company, and essential tools (voice, fax, video) all in one place.

    Read More...
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