Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

About GenticFlow

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

Pricing

Starting Price:
$1.96/endpoint/month
Pricing Details:
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial:
Free Trial available.

Integrations

API:
Yes, GenticFlow offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Videos and Screen Captures

Mobile remote-control screen connected to SC-LAPTOP, displaying a dark Windows 11 desktop.

Mobile remote-control screen connected to SC-LAPTOP, displaying a dark Windows 11 desktop.

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Support
Online

GenticFlow Frequently Asked Questions

Q: What kinds of users and organization types does GenticFlow work with?
Q: What languages does GenticFlow support in their product?
Q: What kind of support options does GenticFlow offer?
Q: What other applications or services does GenticFlow integrate with?
Q: Does GenticFlow have an API?
Q: Does GenticFlow have a mobile app?
Q: What type of training does GenticFlow provide?
Q: Does GenticFlow offer a free trial?
Q: How much does GenticFlow cost?

GenticFlow Product Features

RMM

Deployment Management Not Supported
IT Asset Management Not Supported
Network Monitoring Not Supported
Real-time Alerts Not Supported
For MSPs Not Supported
Mobile Access Not Supported
Patch Management Not Supported
Remediation Management Not Supported