Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
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Rinqly
Rinqly is an AI receptionist for small businesses. One agent answers your phone 24/7 in a natural voice, replies to website chat, and makes outbound follow-up calls, so one setup covers three channels.
It knows your business, answers real caller questions, books appointments straight into Google or Outlook Calendar, captures leads, transfers urgent calls to your team, and sends you a transcript and summary after every call.
Rinqly connects to HubSpot, Salesforce, Pipedrive, GoHighLevel, Slack, Zapier and more. It is built for dental clinics, law firms, home services (HVAC, plumbing, roofing), med spas, real estate, salons, auto repair and other appointment-based businesses.
Setup takes minutes: paste your website, pick a voice, forward your number. Plans start at $49/month with a free trial that includes 60 minutes, no credit card required.
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