FocalReview
FocalReview®, SpiraLinks’ flagship tool, helps you manage and administer your compensation planning and performance processes more efficiently. With FocalReview®, you can manage your salary, bonus, and stock plans on different timetables for different employee populations, in multiple currencies and languages. Your HR teams can budget, recommend, analyze, and approve changes in all forms and phases of compensation, even if multiple management organizations are responsible for input and review, securely in the cloud. Tie your compensation practices directly to your business strategy and align workforce rewards with employee performance. Balance merit, adjustments, lump sums, promotions, bonuses, and stocks with FocalReview®’s role-based, highly configurable Compensation Management module. Compensate in multiple languages, currencies, and pay periods, from hourly to annually and everywhere in between.
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FocalPoint Software
FocalPoint Software is a flexible and affordable rental software solution developed by Visum. Designed to handle all types of merchandise, including homeowner items, party supplies, tools, construction equipment, event rentals, and more, FocalPoint Software makes running a rental store hassle-free and cost-efficient. With FocalPoint, you can maintain a better control of your inventory, make accounting more efficient, reduces delivery and cleaning errors, and enables customers to understand your rental store policies, and so much more.
FocalPoint is installed in over 45 states and Canada. Our staff has over 100-years of hands on rental experience outside of the software industry.
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Focal Systems
Focal Systems is helping retailers tackle their biggest challenges through deep learning and computer vision with focalOS. Traditional retail operators have incredibly challenging jobs. Managing thousands of skus, employees and stores while facing rising labor costs and a battle between online and in-store has squeezed operating margins. A Focal retailer operates smarter stores through AI enabled decision making that drive optimized tasks and actionable alerts to streamline operations and deliver an improved customer experience. Focal is working with leading retailers around the world to implement AI solutions that deliver financial returns and happy customers.
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FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.
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