Audience
Companies that want a powerful review management solution
About Feefo
Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get a clear and accurate view of your business. Feefo is powered by a dedicated team of specialists; inventors, smart creatives and business experts that believe we’re part of something pretty special. We value our integrity, so there’s no hard sell or ulterior motive. We simply want to use our expertise to help businesses of all sizes to build trusted relationships with their customers, provide better experiences and achieve success. There are real people behind the technology, and we’re with you every step of the way.
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Company Information
Feefo
Founded: 2010
United Kingdom
www.feefo.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Feefo Frequently Asked Questions
Feefo Product Features
Customer Engagement
Communication Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Video Content
Supported
Analytics
Not Supported
Churn Management
Not Supported
Community Management
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Customer Experience
Dashboard
Supported
Feedback Management
Supported
Sentiment Analysis
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Reputation Management
Campaign Management
Supported
Gamification
Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
Review Management
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Sharing
Supported
Review Notification
Not Supported
Review Request
Not Supported
White Label
Not Supported
