Audience
Mid Size Business, Small Business, Enterprise, Nonprofit and Governmental Organizations managing large volume of digital interactions
About Exairon
Exairon is a SaaS Customer Experience Automation Platform, which provides the opportunity to manage customer interactions through 15+ different channels such as WhatsApp, Webchat, Mobilchat, Instagram, Facebook, Telegram and Email, on a single platform, powered by artificial intelligence.
Exairon:
- Enables our virtual assistants and operators with Conversational AI and Generative AI capability, which we call MakinaGPT, to manage the conversation together with the 🤖 hybrid working mode. This means, unlike our competitors
o Exairon MachinaGPTs can operate Autonomous, Semi-Autonomous or Hybrit/Human Controlled Automation processes without the need for any handover
o Human/Conversational AI/Generative AI can take part at the time and situation most appropriate to customer needs, and in this way, it enables much higher volumes of customer interactions to be managed much more efficiently and effectively.
