Audience

Contact centers looking for an AI language assessment solution to improve customer satisfaction

About Emmersion

Emmersion certifies the language ability of your team to give your customers the level of satisfaction they demand. Many companies, especially BPOs and contact centers, struggle to differentiate themselves in a highly competitive market. Gaining a reputation for superior language and communication skills is a sure way to stand above the competition. Emmersion automates the language evaluation process, providing you with reliable, data-driven results regarding the language ability of your agents. The world’s largest companies expect a superior language experience. Emmersion helps you build a reputation for having the best certified language speakers. Strong communication skills are essential for ensuring a quality customer experience. Language skills are the foundation of quality communication. Leverage Emmersion’s AI to get immediate, reliable data about your candidates. Our automation saves your recruiters time, enabling them to focus on important areas that require human interaction.

Pricing

Starting Price:
$6 per assessment
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Emmersion
United States
emmersion.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Emmersion Frequently Asked Questions

Q: What kinds of users and organization types does Emmersion work with?
Q: What languages does Emmersion support in their product?
Q: What kind of support options does Emmersion offer?
Q: What type of training does Emmersion provide?
Q: Does Emmersion offer a free trial?
Q: How much does Emmersion cost?

Emmersion Product Features

Artificial Intelligence

For Healthcare Not Supported
Multi-Language Not Supported
Chatbot Not Supported
For Sales Not Supported
Rules-Based Automation Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Virtual Personal Assistant (VPA) Not Supported
Process/Workflow Automation Not Supported
For eCommerce Not Supported
Image Recognition Not Supported

Pre-employment Testing

Candidate Management Not Supported
Personality Testing Not Supported
Real Time Reporting Not Supported
Workflow Management Not Supported
Skill Testing Not Supported
Online Testing Not Supported
Test Authoring Not Supported
Customizable Tests Not Supported
Candidate Comparison Not Supported
Aptitude Testing Not Supported
Pre-made Test Library Not Supported