Audience
Telecom operators searching for a solution to manage their expenses
About Comarch Service Fulfillment & Orchestration
Comarch Service Fulfillment & Orchestration is designed to reduce time to market and automate the telecom service fulfillment process for customer service delivery on top of a hybrid network. The Comarch product employs the model-driven (catalog-driven) concept, which enables the order orchestration of hybrid networks in telecoms, where virtual network functions and network services are modeled consistently, with physical network functions and legacy network services employing the TMF SID model. SFO (using ETSI NFV ISG terminology) can implement end to end service and MANO orchestration, and manage the VNF instantiation process. Comarch Service Fulfillment & Orchestration can implement this process either as one solution or in a federation model orchestrating third-party domain orchestrators. This means that SFO can play the role just of the orchestrator and/or manage end-to-end order orchestration in telecom within the domains.
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Integrations
No integrations listed.
Company Information
Comarch
Founded: 1993
Poland
www.comarch.com/telecommunications/oss-solutions/service-fulfillment/
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Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
Online
Comarch Service Fulfillment & Orchestration Frequently Asked Questions
Comarch Service Fulfillment & Orchestration Product Features
Customer Service
Alerts / Escalation
Supported
Knowledge Base
Supported
Live Chat
Supported
Self Service Portal
Supported
Workflow Management
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
