Audience

Mid-market and enterprise subscription eCommerce brands and SaaS companies that want to recover failed payments and reduce cancellations.

About Churn Buster

Churn Buster is a subscription retention software company that recovers failed payments and prevents cancellations for subscription eCommerce and SaaS businesses. It offers two products that run together or separately.

Dunning coordinates retries with branded email and SMS that ask the customer to update their card, and on platforms where Churn Buster runs the retries, it controls their timing.

Cancel Flows replaces a one click cancel with a short flow that offers a pause, skip, discount, or plan swap, asks why the customer is leaving, and includes a click-to-cancel option for regulated locations.

Churn Buster has handled 50+ million failed payments since 2013, and its retention team has tuned the retry and campaign defaults across 1,000+ accounts. Dunning works with Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and other subscription platforms. Pricing starts at $269/mo, a flat fee by MRR tier, month to month.

Pricing

Starting Price:
$269/mo
Pricing Details:
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Integrations

API:
Yes, Churn Buster offers API access

Ratings/Reviews

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Company Information

Churn Buster
Founded: 2013
United States
churnbuster.io

Videos and Screen Captures

Churn Buster Screenshot 1
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Product Details

Platforms Supported
Cloud

Churn Buster Frequently Asked Questions

Q: What kinds of users and organization types does Churn Buster work with?
Q: What languages does Churn Buster support in their product?
Q: What other applications or services does Churn Buster integrate with?
Q: Does Churn Buster have an API?
Q: How much does Churn Buster cost?
Q: What pricing for support is available for Churn Buster?
Q: What pricing for training is available for Churn Buster?

Churn Buster Product Features

Recurring Billing

Dunning Management Supported
Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Not Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Subscription Management

Cancellation Management Supported
Dunning Management Supported
Revenue Recovery Tools Supported
Discount / Coupon Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Not Supported
Self Service Portal Not Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Churn Buster Additional Categories