Audience

Small and midsize businesses, ecommerce stores, agencies, and support and sales teams that need website live chat and AI-assisted customer service.

About Chatway

Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support.

Pricing

Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Chatway
chatway.app/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Support
Online

Chatway Frequently Asked Questions

Q: What kinds of users and organization types does Chatway work with?
Q: What languages does Chatway support in their product?
Q: Does Chatway have a mobile app?
Q: What type of training does Chatway provide?

Chatway Product Features

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported