Audience

Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.

About ChatGenius

ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows.
When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return.

Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely.

Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages.
Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.

Pricing

Starting Price:
$29/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

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Company Information

SumGenius.ai
Founded: 2025
United States
sumgenius.ai

Videos and Screen Captures

Stop losing leads in your DMs

Stop losing leads in your DMs

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

ChatGenius Frequently Asked Questions

Q: What kinds of users and organization types does ChatGenius work with?
Q: What languages does ChatGenius support in their product?
Q: What kind of support options does ChatGenius offer?
Q: What other applications or services does ChatGenius integrate with?
Q: What type of training does ChatGenius provide?
Q: Does ChatGenius offer a free trial?
Q: How much does ChatGenius cost?

ChatGenius Product Features

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Natural Language Processing Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported
Machine Learning Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported