Audience

Collections and Telemarketing

About CenterWare

Nuxiba Technologies has helped increase companies productivity to over 50%, how we have uncomplicated contact center life and have reduced your downtime and costs. Nuxiba has the most complete contact center suite with the best price per agent on the market. With the best technical support, we know why our clients stay with us on average of over 12 years and why we have 45% of the market share. Nuxiba is TPCA compliant and offers end to end services for your Contact Center in the Cloud.

Discover why Nuxiba is the only one in the industry to have a three month, money-back guarantee.

Pricing

Starting Price:
$89/month/agent
Pricing Details:
Monthly minutes are billed separately and are not included in our monthly agent fee.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Nuxiba Technologies
United States
www.nuxiba.com/en/contact-center-software/xion.html

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

CenterWare Frequently Asked Questions

Q: What kinds of users and organization types does CenterWare work with?
Q: What languages does CenterWare support in their product?
Q: What kind of support options does CenterWare offer?
Q: What type of training does CenterWare provide?
Q: Does CenterWare offer a free trial?
Q: How much does CenterWare cost?

CenterWare Product Features

Customer Service

Alerts / Escalation Supported
Call Center Management Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Workflow Management Supported
Appointment Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported

IVR

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Predictive Dialer

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported