NexTalk
NexTalk’s Access Contact Center software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly and privately communicate with your deaf and hard-of-hearing customers while remaining compliant with federal ADA requirements. When one of the nearly 48 million who are deaf or hard of hearing call you, our special software then validates the call and instantly routes it to an agent. The call is private and secure with no middleman. Once that call is validated, the TTY call instantly pops up on your agent’s computer. Your deaf or hard of hearing customer and your staff are now communicating directly via chat. Communicating with all customers in a private, secure manner is solved, you are ADA compliant, and your customers are happy.
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User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams.
Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers.
See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy.
Ready to check it out? Sign up for a free demo trial now at User.com →
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Ava
Empowering deaf & hard-of-hearing people and inclusive organizations with the best live captioning solution for any situation. In just one click, display instant captions for your conference calls, no matter what tool you use. For near-perfect accuracy, add a professional scribe for real-time corrections. Ava Closed Captions, for Mac & Windows, will always display captions on top of the video call or the shared screen or presentation, so you can follow comfortably. We work with employers, teachers, event organizers, and other accessibility specialists looking to fully include their deaf & hard-of-hearing members. Ava empowers you with a whole new level of autonomy, for many situations in your day-to-day life. Communications deserve to be accessible. Help us share Ava with your friends, family, and coworkers. Ava’s mission is to empower 450M deaf & hard-of-hearing people to a totally accessible world.
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VITAC
We ensure your content reaches as many people as possible. Whether you’re creating a program, hosting a conference, or planning an event, adding captions and/or audio description provides accessibility and engagement for all. At VITAC, we’re here to help ensure that the process goes smoothly. We’re the largest and most trusted captioning company in the United States, and our investment in our people, process, and technology are unmatched in the industry. Captioning is the art of transcribing the audio portion of a video, program, or event into text and displaying that text on a screen. These captions can appear on a television, movie, computer, or mobile device. Captions largely are used by members of the deaf and hard-of-hearing community, and captioning a program, conference, or event goes a long way towards making it inclusive and accessible to all.
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