Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
About Calabrio Call Recording
Record every call, every time and transform customer interactions into a trove of highly usable data. Guarantee 100% capture and simplify compliance. Quickly search hundreds of hours of calls to prove adherence, settle disputes and mitigate risk. Connect the voice of your customer with key goals across the business. All calls, all the time. Never miss a call. Don’t let customer interaction data slip through the cracks. Ensure you’re seeing the full picture of your customers and your contact center operations. Stay ahead of technical issues—minimize downtime. Put an invaluable safety net in place. Automatically monitor call center infrastructure. Get instant alerts to potential issues. Address problems before you end up missing a call. Automatically organize call data. Turn mountains of call data into neatly categorized information. Powerful metadata tagging capabilities automatically identify and organize call data.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Calabrio
Founded: 1995
United States
www.calabrio.com/products/call-recording/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Webinars
Live Online
In Person
Support
Online
24/7 Live Support
Calabrio Call Recording Frequently Asked Questions
Calabrio Call Recording Product Features
Call Recording
Archiving
Supported
Call Sharing
Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Scheduled Recording
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
Recording Bookmarking
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
