Broadcast

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Proze is a cloud-based Internal Communications solution for sending rich newsletters and targeted content to employees based on their title, role, department and more. Offers deep integration with MS Office 365 applications such as Teams and Sharepoint (included Active Directory or Workday sync), and includes a simple drag-and-drop interface for easy email creation. Features include: * Dynamic content targeting to each employee's interests, role or department. * True embedded-video and audio-podcasting inside Outlook * Embed interactive polls, quizzes, comments and article bookmarking * 30+ Tracking and Trending reports * Customizable (and lockable) templates and role-based permissions * Integrate/embed content into Teams and Sharepoint * Countdown clocks for special events/deadlines * SSO logins with extensive back-end security - 20 years experience. * Time-zone broadcasting, and "resend to inactive employees"