Audience
Businesses seeking a solution to engage with their сustomers in the channels they prefer
About Blinger.io
Omnichannel solution enabling companies to connect with their customers in all messaging apps and social networks, via live chat and e-mail. The problem with losing customers who left your site waiting for a consultation for too long has been solved. You don't incur extra costs besides the cost of internet connection when communicating in messaging apps and social networks, unlike telephony. Consultations in messaging apps and social networks happen faster, you can exchange media content, and do that wherever you are. The user base of messaging apps and social networks has already surpassed half of the world’s population count. We offer real time analytics to assess the amount of message requests, analyze agent groups, channels and each agent. Integrations with widely used helpdesk solutions and CRM, such as Salesforce CRM, Zendesk, Freshdesk, Kayako, Intercom, ELMA BPM, Bpm’online.