HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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Aiello Voice Assistant
Aiello Voice Assistant (AVA) is an all‑in‑one AI Concierge designed to revolutionize the hospitality experience. Through natural voice interaction, AVA allows guests to control room devices, request services, and access information effortlessly. More than just an assistant, it serves as a strategic engagement platform that drives revenue by proactively promoting hotel amenities.
AVA also advances sustainability by replacing paper compendiums with an eco-friendly digital channel. By reducing front desk calls and integrating with hotel management systems, AVA streamlines operations while delivering a seamless, modern stay for guests worldwide.
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iLumio
A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff.
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Superbutler
Superbutler is an AI-powered digital concierge SaaS solution designed for the hotel and hospitality industry, providing essential ecommerce services like room service, dining, spa bookings, minibar, laundry, limousine reservations, and tour packages. Superbutler.ai enhances hotel services with AI-driven tools. Provides personalized guest experiences like meal ordering and laundry. Reduces human errors, lowers staff costs, and improves efficiency. Boosts hotel revenue and raises customer satisfaction ratings. Elevate your business standards with Superbutler's key features, setting a new benchmark for excellence. Voice-enabled AI platform to streamline guest requests and hotel operations. QR scan enables seamless access to digital experiences. Insights and analytics for comprehensive reporting. Superbutler allows convenient delivery ordering for customers. Managers can monitor live orders and change prices.
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