Best Patient Experience Software in the USA
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Compare the Top Patient Experience Software in the USA as of October 2026
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What is Patient Experience Software in the USA?
Patient experience software is designed to help healthcare providers improve how patients interact with their services throughout the care journey. It collects feedback, monitors satisfaction, and analyzes patient data to identify areas for improvement in communication, wait times, and overall care quality. The software often includes tools like surveys, appointment reminders, and patient portals to foster engagement and transparency. By leveraging analytics and automation, it enables personalized patient interactions and streamlines administrative tasks. Ultimately, patient experience software aims to boost patient loyalty, improve outcomes, and enhance the reputation of healthcare organizations. Compare and read user reviews of the best Patient Experience software in the USA currently available using the table below. This list is updated regularly.
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1
AdvancedMD
AdvancedMD
AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance.Starting Price: $321 - $1,070 -
2
DoctorConnect
Adtel International
DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.Starting Price: $210 -
3
Flabs
Flabs
Flabs is an innovative, cloud-based Laboratory Information Management System (LIMS) and AI-native platform that redefines diagnostic lab operations by seamlessly automating the entire workflow from lead capture to final report dispatch on a single patient record. Engineered to boost efficiency, minimize errors, and accelerate turnaround times, the platform automates critical processes such as patient registration, multi-modality lab analysis, and inventory management, while offering native radiology PACS viewing and AI voice-to-report dictation. Flabs enhances the overall healthcare experience by auto-generating patient-friendly smart summaries alongside standard reports, which are seamlessly delivered to patients' smartphones via integrated WhatsApp communication or accessed directly through a convenient user portal.Starting Price: ₹500/month -
4
OD Online
OD Online
OD Online is a cloud-based solution that was developed by eye care professionals for eye care professionals. Our focus is on providing integrated and seamless software for optometry practices to increase profitability and improve the patient experience. OD Online is ONC-ACB Certified as a 2014 Edition compliant Complete EHR system. Assisting in attesting to Meaningful Use, applying EHR incentive program, and avoiding Medicare payment adjustments, it is also ICD-10 ready, with e-prescription and PQRS capabilities. Whether you have one location or multiple locations, prefer cloud-based or in-office system, OD Online can customize the software to fit your specific needs from a single, centralized solution. OD Online's suite of tools help practices streamline processes, increase profitability and cultivate patient recall.Starting Price: $300.00/month -
5
Upvio
Upvio Healthtech
Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.Starting Price: $319/user/month -
6
NextGen Healthcare EHR
NextGen Healthcare
NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. -
7
HelloNote
HelloNote
The only practice management solution with integrated EMR to enhance workflow, efficiency, and patient care. Built by therapists for occupational, physical, and speech therapists! Easy accessibility, secure, and works on most browsers. Access patient records from anywhere. Our calendar integrates with appointment booking and documentation to easily track your office flow. Users can enter their own information before visiting your office to ease their experience and streamline your intake process. HelloNote allows you to spend more time with your patients. From the start of your workday, to the end. We don’t break the bank. Priced to work with your practice. No hidden fees or set-up fees. Ever. No need for rulers, we have graphs and charts to plot your data and track productivity. From generating patient Reports to billing, and beyond. From password protection, to lightning fast servers with daily backups. We’ll keep you and your data safe.Starting Price: $49 per month -
8
ChiroTouch
ChiroTouch
Power You Chiropractic Practice with ChiroTouch: Your All-in-One Solution With nearly 25 years of expertise, ChiroTouch leads chiropractic software solutions. Tailored for chiropractors, our EHR and practice management software integrates advanced features for efficiency. Efficiency & Customization: ChiroTouch streamlines workflows, adapting through customization. Eliminate admin tasks, letting the system adapt to you. Enhanced Patient Care: More than EHR, ChiroTouch enhances care. From scheduling to outcomes, it covers all, freeing you to prioritize patients. Reduce Burden, Save Time: ChiroTouch lightens admin load, allowing focus on patients. Efficiency grows, while patient experience improves. Boost Revenue, Ease Hassles: ChiroTouch cuts claim denials, accelerating revenue. Less billing stress, more growth. The Future of Chiropractic Management Join 36,000 providers across 12,500 practices who embrace efficiency, revenue, and care.Starting Price: $159.00/month -
9
Updox
Updox
Updox is healthcare complete communications platform to help enhance your patients' experience, boost office productivity, and drive profitability. Take advantage of one solution or all we have to offer: Electronic Fax, Secure Texting & SMS, Telehealth Video Chat, Patient Reminders, Electronic Forms, and Broadcast Messaging - all from one online location. We integrate with 150+ EHR/EMR platforms to save you time, money and energy. With one powerful inbox, you can easily manage documents and collaborate internally and externally to get more done in your day. Updox provides healthcare practices, LTPAC facilities, pharmacies, and Health Systems with an easy-to-use, HIPAA-compliant platform with a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. -
10
Guava Provider Dashboard
Guava Health Inc.
Guava Provider Dashboard is the practice management and patient health platform built for direct primary care, concierge, and functional medicine providers. Leveraging HIPAA-compliant AI, it gives clinicians a real-time view of patient biomarkers, lab results, wearable data, and health history — all in one place — so personalized care decisions are faster and better informed. Patients connect through the Guava app, one of the most comprehensive personal health-tracking tools available, which syncs data from labs, wearables, and medical records directly into the provider's dashboard. The result is a continuous, shared health picture between provider and patient. Guava integrates directly with Elation, Athena, Cerbo, Hint, Spruce, and InBody and connects with over 100,000 patient health systems and wearable devices. It supports DPC and concierge practices looking to deliver truly personalized care without the administrative overhead of traditional EHR workflows.Starting Price: $60/month -
11
Bridge
BridgeInteract
Bridge delivers patient engagement technology designed with digital empathy to restore the human connection in healthcare while reducing friction for patients, physicians, and staff. Its unified platform brings together access, communication, intake, scheduling, and payments into a single, seamless digital experience that works inside the EHR. Unlike competitors that rely on autonomous automation, we prioritize the provider-patient relationship. We ensure technology supports the compassionate care provided by your staff, rather than erecting a barrier of bots between the patient and provider. By eliminating fragmented tools and unnecessary administrative work, Bridge helps care teams spend less time managing systems and more time focusing on patients. The result is a simpler, more intuitive experience that patients actually use, staff can manage with ease, and physicians trust — driving a measurable return on experience and efficiency across your organization.Starting Price: $500.00/month -
12
QueueDr
Phreesia
AI Schedule Management, brought to you by QueueDr, will allow you to rebuild your medical organization quickly and safely, during, and after the pandemic. More and more health systems are turning to AI to solve business challenges and create value. Now, QueueDr is automating the filling and rescheduling of missed appointments to deliver a scalable, personalized, and productive AI Scheduling Experience across the entire health system. QueueDr's solution transforms revenue cycle management, patient access, operations, IT, and finance. QueueDr empowers health systems to provide a consumer-centric patient experience, streamlined call center operations, and achieve best-in-class physician utilization with a 100% autonomous experience. If you’re already using Appointment Accelerator and are looking to access your dashboard. Remember to bookmark the page for easy access in the future!Starting Price: $149.00/month/user -
13
CrelioHealth
Creliant Software Pvt Ltd
CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. 1500+ medical labs & diagnostics centers use CrelioHealth to deliver more value to patients, doctors & health organizations. Clear communication & our digital platform has proven to improve patient experience which finally drives retention. Offer seamless patient experience - from booking home collections to receiving reports and making payments through the app, SMS and WhatsApp. With our integrated online payment system, allow patients to make payments from the app and check reports right when they're ready. Provide your patients an option to submit feedback right on the app. We've delivered over 200k patient feedbacks to our customers so far. Our mobile apps & easy interface lets you stay connected with your business at all times. Reduce your TAT significantly with instant delivery of reports to your patients, doctors and organizations.Starting Price: $199.00/month -
14
CureMD Speech Therapy EHR
CureMD
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. CureMD Speech Therapy EHR streamlines the workflow of Speech Therapists by providing templates, reports, drug interactions, and patient education. Including fields addressing complaints, history of present illness and review of systems, these templates concentrate on the problems most commonly presented in Speech Therapy. The CureMD application is updated with all current ICD and CPT codes for every specialty.Starting Price: $295.00/month -
15
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. User-friendly and customizable EHR with integrated PM for optimized quality, performance and patient experience. Boost productivity with enterprise scheduling, eligibility, intelligent billing, reporting and more. An effective, easier and more affordable way to increase cash flows and get paid faster. Learn, enroll and attest to Quality Payment Program. Cutting edge user-experience for a revolutionary new approach to practicing medicine. Securely register and request appointment refills. Also view charts, statements, messages and reminders.Starting Price: $195.00/month
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16
MaximEyes
First Insight
MaximEyes.com is a unified ONC-ACB certified EHR and practice management eye care software for patient management and clinical documentation. The user interface is clean, modern, and intuitive to simplify business functions. Our self-guided Integrated Learning Center streamlines your training experience. Access your data, anywhere, anytime, from any device, in your web browser or via a local server if that is your preference. Patient flow management impacts staff performance, patient experiences, and revenue growth. With MaximEyes.com, you’ll spend more time supporting your patients and expanding your ophthalmology and optometry practice rather than spending countless hours entering data. Finalize the exam and any outbound communication while the patient is still in the chair. Increase productivity and enjoy fewer clicks per encounter. Rest assured that we monitor and adhere to secure cloud data protection, backup, and disaster recovery.Starting Price: $325 per month -
17
CureMD Medical Billing
CureMD
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. With 20 years of medical billing experience, our team is equipped with advanced technology and operational excellence to take your billing operations forward, whether you are a multi-specialty group or a solo practice. Payor changes are inevitable, but we stay ahead by constantly updating our rules engine: a knowledge base with more than 4 million rules that automatically detects claim issues before submission. This ensures that 96% of our claims get accepted and paid on first submission, helping you collect much faster.Starting Price: $295.00/month -
18
Hale
Hale Health
Unlock the power of remote care. Hale helps clinical teams and health systems increase capacity, improve access and drive results — all while delivering an incredible patient experience. Access anytime, anywhere from your desktop or mobile devices to streamline workflows and improve patient access to care. HIPAA Compliance, HITRUST Certification, SOC2 Compliance. Hale is built to exceed requirements and safeguard your data. Turnkey EHR and practice management integration simplifies workflows, eliminates redundancy, and keeps clinical data in sync. Get started with remote care in just a few minutes — in most cases fully-integrated solutions can be deployed in days, not months.Starting Price: $59 per user per month -
19
Homecoming
Homecoming
Homecoming partners with psychedelic clinics, therapists, and retreats to support clients before, between, and after sessions. Our companion app supports healing journeys with personalized guides, tasks, and daily check-ins. We provide preparation and integration support from a single, user-friendly platform for patients and clinics. We help clinics reach more patients using modern therapy tools, precision data, and a better patient experience. Homecoming allows clinics to guide patients along their healing journey, even when they can’t be with them. Homecoming is your daily guide, providing clear, actionable steps that help you feel prepared and in control of your treatment. Therapist-written articles to help guide and drive your journey forward. Log how you're feeling physically, mentally, socially, and spiritually.Starting Price: Free -
20
Medisafe
Medisafe
Digital patient experiences are optimized to meet patients in moments that matter most. Engaging patients with solutions tailored to their needs and infused with your support. Delivering personal engagement to support patients throughout treatment. Providing transparency and guidance throughout an overwhelming process. Creating digital connectivity with an integrated platform for real-time support. Keeping every patient’s care network connected in the treatment journey. Patients receive complete treatment management through a combination of advanced technology and expert knowledge. Data insights help to power an innovative digital platform that supports human engagement to deliver a holistic care experience. Our digital solution fulfills a critical need to educate, remind, and coach patients and caregivers throughout the treatment journey. JITI technology proactively intervenes with patients to extend engagement.Starting Price: Free -
21
BestDoc
BestDoc
Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere. We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages. Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments. Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.Starting Price: Free -
22
Osmind
Osmind
Osmind simplifies mental health treatment workflows and improves the patient experience. Our platform is an all-in-one solution that saves you time and maximizes your impact, all at an affordable price. Stop wasting time on a complex EHR that requires endless clicks and extensive workflows. Osmind was built by psychiatrists with mental health practices in mind. The Osmind EHR is ready for the breakthrough mental health treatments of tomorrow. Easily manage medications, and administer interventions like TMS, ketamine, SPRAVATO®, or psychedelic medicine. Provide a modern patient experience that improves patient engagement and satisfaction. Your patients will have access to an easy-to-use mobile app to track their progress, securely communicate, and submit out-of-network claims. Run your practice your way with flexible scheduling, virtual visits, and payments all in one place. Reduce your overhead and improve cashflow, so you can get back to focusing on your patients.Starting Price: Free -
23
CERTIFY Health
CERTIFY Health
CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients.Starting Price: $300 -
24
Playback Health
Playback Health
Save time, supercharge patient experience, and get great results with Playback Health's unified clinical platform. Save time by automating registration and post-visit information. Hands-free transcription generated from appointment conversations. One update updates everyone on your care team. A fully integrated suite of clinical and patient care products. Keep everyone up to date with our easy-to-use, unified communication suite. Choose between provider only, patient, or everyone. SOC 2 and HIPAA-compliant platform with data encryption, with a SOC 2 and HIPAA-compliant platform with data encryption. Playback AI puts the clinician-patient relationship front and center with our industry-leading, lowest-cost, ambient medical documentation. Playback AI saves money and reduces physician burden. We believe that true “personalized” patient care requires providers to deliver medical records in real-time.Starting Price: Free -
25
Oryx
Oryx
Oryx is a cloud-based dental practice management software designed to streamline various aspects of dental operations, including billing, imaging, patient communication, and data security. It offers features such as data-driven billing and practice management, advanced imaging and charting tools, efficient patient scheduling and communication, robust data security measures ensuring HIPAA compliance, and comprehensive revenue cycle management services. Oryx serves a diverse clientele, including independent practices, multi-location dental service organizations, specialists, pediatric dentists, and Canadian dental professionals. It emphasizes modern, tech-enabled solutions to enhance patient experiences and practice efficiency, with transparent pricing that can result in significant savings compared to other dental software options. Starting Price: Free -
26
ezReferral
ezReferral
Today’s connected world is making the world of medicine more efficient, accessible and safer. Medcycle lets the referring doctor send a detailed referral letter and any supporting files that you might require for triaging. You or your team can triage the patient and determine whether an e-consult is possible. Referral leakage happens when patients seek their own referrals because of lack of contact, information and dissatisfaction. Reducing referral, or patient leakage as it’s known sometimes, can have a significant effect on revenue. Referral leakage happens when patients seek their own referrals because of lack of contact, information and dissatisfaction. Reducing referral, or patient leakage as it’s known sometimes, can have a significant effect on revenue. Reduce no-shows and patient/staff frustration by using our set ‘em and forget ‘em appointment reminders. Send reminders to your patients and/or their caregivers via text, email or phone.Starting Price: $299 per month -
27
NoviSign Digital Signage
NoviSign
NoviSign is a digital signage software company with a SaaS (cloud) solution for Android, Windows, Chrome OS players and Samsung Tizen. The solution has interactive and dynamic abilities, including IoT innovative integration with 3rd parties as face recognition camera, barcode, RFID, sensors, buttons and more. Digital Signage Improve Patient Experiences at one of Alaska’s Largest Most Comprehensive Primary Care Medical and Dental Practices. Located in the heart of Linden’s California, Orlando’s is a local favorite full-service 24-hour restaurant, ice cream shop, fresh foods Marketplace, carwash and gas station mega-center. Digital menu boards gave here a serious boost.Starting Price: $20 per month -
28
CloudPital
Bilytica
Move away from the complexities of using multiple software and manage everything you need through one modern cloud EHR software. The Cloudpital unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. Our software fits the unique needs of your specialty, whether single or multi-specialty. Ready with pre-filled forms & templates for your specialty. Cloudpital manages your practice, all in one place with a seamless workflow from check-in to billing to claim submission and scheduling to follow-up. Say goodbye to multiple software subscriptions. Your staff, doctors, back-office team, inventory team, are all happy with Cloudpital. Have your practice at your fingertips on the web, iPhone, and iPad. Seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one web based platform.Starting Price: $100.00/month/user -
29
Suvarna-HIS
Suvarna Technosoft
Streamline operations, enhance patient care and transform patient engagement with Suvarna HIMS. Configurable rules-based outpatient and daycare workflows. Robust appointment system for consultation and diagnostic services. OMNI channel patient alerts and notifications. Manage patient wait times with effective Queue Management. Appointment booking via portal, kiosk & mobile app. Robust billing system with IDC and payment gateway integrations. Used by 300 + Hospitals of all sizes. Designed for effortlessly handling admission to discharge. Realtime bed board management. Comprehensive nursing management in the IPD setup. Efficient ordering, clinical charting and inter-unit transfers for nurses & care providers. Complete OT management with scheduling, surgery documentation and inventory management. Enable dieticians with schedules, diet plans and pre-configured templates. Provide better care and improve TAT in ER. Rich features cover the end-to-end requirements.Starting Price: $300.00/month -
30
1st Providers Choice Chiropractic EMR
1st Providers Choice
We are committed to providing complete solutions to the growing demands of the chiropractic clinics around the world. IMS for Chiropractic is designed to save time and money for the doctor, front desk staff and office manager. Chiropractic software assists chiropractors improve workflow, reduce costs, increase productivity, and enhance the overall quality of their practice. 1st Providers chiropractic EMR can be installed as a server or web-based platform and is even accessible as a mobile chiropractic EMR. IMS’ MIPS/MACRA Patient Dashboard offers a summary of all patient information stored within the EMR. Here, Chiropractic specialists can view data such as demographics, problems, medications, and more.
