Best Patient Experience Software in Brazil

OpenCall AI empowers your business, driving revenue, cutting overhead, and streamlining all phone activities for seamless operations. OpenCall improves sales, customer satisfaction, and margin. Our AI takes care of the routine calls, so your team has time for the moments that matter most. Every business is different. That's why OpenCall customizes an AI call center for each client. Our AI follows your existing processes so you can stay focused on what you do best. No more voicemails, call centers, or copying information to your EHR. HIPAA-compliant AI handles every call, improving the patient's experience while cutting costs by >50%. OpenCall is like a secretary in your pocket. We handle questions and booking requests and can even call potential clients for you. And we keep you updated without bothering you during meetings. OpenCall.ai shines in any market. Our advanced customization makes enterprise-grade options open to anyone.

SE Healthcare’s Physician Empowerment™ Suite, a set of specialty-specific data analytics tools, contains solutions that empower your practice to be more successful in an increasingly competitive market. Get the reimbursement you deserve from payers. Make your practice more attractive to networks. Improve your reputation and transparency to convert website visitors into new patients. Retain current patients by uncovering issues and creating a better patient experience. Enhance workplace culture for physicians. Enhance patient engagement and satisfaction. Address critical issues like physician burnout, quality, and safety. Insights into hidden problem areas to improve patient experience, patient engagement, quality, safety, and overall practice performance.

Turn feedback and operational data into actionable insights. Collect feedback, score, benchmark, and operationalize actionable insights. Over 9 million surveys, forms and sensory ballots completed across multiple industries. Customer Experience, Employee Engagement, Patient Experience. Eliminate guesswork by identifying problems and taking corrective action. Compliance, Risk Assessment, Audit and more. Collect consistent data, identify and remedy safety and compliance issues faster. Sensory evaluation ballot. Data capture and analytics for the Food/Beverage and Consumer goods sensory evaluation.

When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our customizable software applications are used by organizations of all sizes, to help overcome communication barriers in healthcare. Our hospital call center customers report reduced caller wait times, quick and accurate communication with on-call staff, and improved code call handling when using 1Call software. Medical staff rely on our secure messaging app, telehealth capabilities, and EMR integrations that streamline workflows and reduce alarm fatigue.

WellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients. WellReceived believes caring is the answer and strives to extend care to those who need it most. We donate a portion of our revenue to nonprofit organizations, such as Doctors Without Borders, MiracleFeet, and Amref Health Africa, who provide underserved populations with access to medical care.

Increase your production and reduce your costs in 3 steps. 1-click integration to your practice management software. Forward calls from any phone system to your Arini number. Easily teach your AI to handle calls just the way you like it. Get a 5-star patient experience out of the box. Keep the conversation going after the phone call. Our clinics use a range of practice management software and phone providers. Arini plugs into your existing setup. We follow best-in-class security practices and have HIPAA BAAs with all our partners. We start with a 30-day pilot where we work closely with your dental practice to customize your AI receptionist (what information to collect for bookings, how to handle emergencies, etc). We are building a new, cutting-edge technology and our goal is to get you comfortable with it before we manage 100% of your calls. Arini seamlessly integrates with most practice management software and phone providers.

ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.

CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization.