Best Network Troubleshooting Software in the Middle East

Troubleshooting network issues is faster and easier with Auvik. Automated discovery and mapping provide instant visibility into your infrastructure, while real-time monitoring pinpoints root causes before they escalate. Auvik’s intuitive dashboards and detailed diagnostic tools guide you to solutions quickly, minimizing downtime and user frustration. Whether addressing bandwidth bottlenecks, device failures, or configuration issues, Auvik empowers your team to resolve problems with precision and confidence.

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Obkio is a network monitoring software, observability and diagnostics platform that gives IT teams, MSPs, and network engineers full visibility into network performance, from the office to the cloud. As a leading Network Performance Monitoring (NPM) tool, Obkio deploys lightweight monitoring agents at any location to continuously track latency, jitter, packet loss, and bandwidth, and run Visual Traceroutes across the entire network path. Obkio supports SD-WAN, MPLS, VoIP/UC, and multi-site network monitoring, plus application performance monitoring (APM) with HTTP, Web, and Teams tests. With Obkio Insight, diagnostics are automated, helping teams pinpoint whether issues originate in-house, with an ISP, or a third-party service, and hold providers accountable with real data. Fast to deploy with no hardware required, Obkio turns network data into clear diagnostics and insights. Helping teams reduce downtime, validate SLAs, and prove the performance they're paying for.

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.

PingPlotter is a network monitoring and troubleshooting solution that helps millions of internet citizens find the source of network problems and prove the culprit. Get up-to-the-second feedback on key metrics like latency, jitter, and MOS. Chart detailed timelines of internet connection performance. Quickly find and diagnose the source of internet lag, server disconnects, and other downtime. Skip the tedious work with automated alerts and let PingPlotter keep watch for you. Share objective, easy-to-read graphs of performance metrics with internet service providers, IT teams, or others. Fix the right thing the first time with actionable data. Test a single computer with PingPlotter for Desktop, or use PingPlotter Cloud to monitor multiple devices from your web browser.

Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience.

Your professional network assistant to scan and fix your Mac network problems. Optimize your Mac network speed, optimize your Mac app network, speed up your Wi-Fi network. By diagnosing network problems, including the Ethernet & AirPort Connectivity, IP, DNS and Proxy, make sure you will not suffer from being disconnected from network or unable to access to some websites. Advanced Network Care can optimize network card priority, MTU detection, DNS and flush Ethernet cards cache. Just one click to accelerate internet speed, load website faster, and solve the online games' stuck issues easily. Smartly detect all devices running in the Wi-Fi network to avoid Wi-Fi hack and slow speed. Make sure that you will have the best and fast Wi-Fi to enjoy the best of your network for your exploring and game. Advanced Network Care can optimize and speed up Safari, App Store, iTunes, iCloud and any other app to make sure that you will have the best experience of these apps.

Cisco Network Assistant simplifies wired and wireless network management for networks up to 80 devices with its intuitive GUI and a task-based menu. Cisco Network Assistant is free and is optimized to apply common services across Cisco switches, routers, wireless controllers, and access points. Through a direct link to Cisco Active Advisor you can view important information pertaining to the products on your network, such as Warranty and Contract Information, Advisories and End of Life notifications. Cisco Active Advisor will be automatically populated with the devices managed through Cisco Network Assistant. Network administrators get a centralized view of the network with Cisco Network Assistant. They also have the flexibility to employ its features across Cisco products for small to midsize businesses or branch offices. Network discovery and convenient display in a topology map. Configuration management of Cisco products fitting small and medium businesses.

dinCloud is a Cloud Services Provider (CSP) that helps organizations rapidly migrate to the cloud through a strong network of Value Added Resellers (VARs) and Managed Service Providers (MSPs). Each customer’s hosted private cloud offers hosted workspaces and cloud infrastructure that the customer controls through direct and open access. dinCloud’s subscription-based services are tailored to fit a range of business models resulting in reduced cost, enhanced security, control, and productivity.

VPS+ is a powerful virtual layered network protocol IDE or integrated development environment that can be used for: 1) Fast prototyping and deployment of protocol stacks in data network solutions including IoT and VoIP 2) Quality Assurance as a tool to validate network and device quality 3) Emulation of impaired network conditions and devices in a controlled fashion 4) Generation of any type of traffic with full control VPS+ supports several state-of-the-art technologies including: 1) Protocol Emulation: L2, L3, L4 and Application layer protocols. 2) RTC and VoIP signaling via SIP and SIPs. 3) RTC and VoIP media via RTP and SRTP. 4) Emulation and support of media players, media recorders, camera, microphone, text-to-speech (TTS) and automatic speech recognition (ASR). 5) Speech codecs 6) Video codecs 7) Tone generation and detection. 8) IoT sensor and actuator emulation. 9) IoT CoAP and HTTP support. 10) Impairment insertion at all layers; loss and late

Omnipeek is a network protocol analyzer from LiveAction designed to deliver deep packet analysis and rapid troubleshooting on Windows systems. It captures and analyzes packet data in real time to help identify network, application, and security issues. Omnipeek provides intuitive visualizations that make complex network data easy to understand and act on. The platform records exactly what happened on the network, enabling detailed forensic analysis after incidents occur. Built-in expert analysis automatically detects hundreds of common network problems and triggers alerts when policies are violated. Omnipeek supports voice, video, wireless, and high-speed networks, including multi-gigabit environments. It is designed to significantly reduce mean time to resolution for even the most complex network issues.