Best Network Mapping Software

Visualize IT architecture like AWS and Azure automatically, map systems and assets, document incident management and disaster recovery processes, connect to Jira, and communicate internal policies to stakeholders and new hires with ease. You can also use SmartDraw to easily create floor plans (or import an existing PDF floor plan) and map network assets as needed by adding shape data to any symbol and generating a manifest. Use SmartDraw to create IT roadmaps, document workflows and processes, visualize IT project dependencies, make Kanban boards, roadmaps, run retrospectives, and import your Jira data. You can use natural language text prompts to make diagrams with AI. SmartDraw also works hand in glove with your existing IT infrastructure. You can provision users, save files to OneDrive, SharePoint, or Google Drive, and set permissions entirely inside the Microsoft or Google enterprise stack.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

WORKetc is an all-in-one cloud computing platform that powers fast-growing businesses across various countries. With integrated CRM, project management, billing, help desk, reporting and collaboration, WORKetc is the single cloud computing platform. This means just one software solution for your entire business. One place for your team to collaborate. One place to sell, deliver and support customers. And with WORKetc's cloud based web, iOS, and Android access, you can manage your business at work, at home or on the road. So say goodbye to painful integrations and multiple costly web apps. Say hello to big-time productivity and efficiency when you grow your business on WORKetc. Every activity and interaction with a contact is captured. Browse the timeline or search and filter records. View a detailed activity history of every action each employee takes. Create productivity reports. Train your team on just one system instead of many. Eliminate double entry and integrations.