Best Issue Tracking Software in the Middle East

Compare the Top Issue Tracking Software in the Middle East as of October 2026

What is Issue Tracking Software in the Middle East?

Issue tracking software provides the tools to track, record, manage and follow the progress of issues and tickets in order to resolve problems across different departments such as customer service, help desk, IT, financials, and more. Compare and read user reviews of the best Issue Tracking software in the Middle East currently available using the table below. This list is updated regularly.

  • 1
    monday AI work platform
    monday AI work platform is an AI-powered work management and collaboration platform that enables organizations to manage projects, operations, workflows, and business processes through a centralized digital workspace where people and AI agents work together. The platform combines workflow automation, project management, team collaboration, and AI-driven execution tools to help businesses streamline operations, automate repetitive tasks, and improve productivity across departments such as marketing, sales, IT, HR, operations, and product management. monday AI work platform supports customizable workflows, dashboards, integrations, automations, and AI agents that can perform tasks such as research, reporting, meeting management, risk analysis, process optimization, and workflow orchestration within a secure enterprise-ready environment.
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    Starting Price: $39/month for 5 users
  • 2
    Userback

    Userback

    Userback

    Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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    Starting Price: $29 per month
  • 3
    Usersnap

    Usersnap

    Usersnap

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
    Starting Price: $69.00/month
  • 4
    LightCat

    LightCat

    LightCat

    Product Knowledge is your team's edge. Building this knowledge is hard. Scribbling notes is easy! In LightCat, you Scribble. Then you connect these "scribbles" to build the tree of knowledge. Plus - embed charts, videos and Figma boards. Building the knowledge tree is simple. Just add a tag to a note. That's it. The tags act as connectors - like edges of a graph. The scribble now appears inside every other document with the tag. In LightCat, a scribble creates features and user stories - or "tickets". Convert the whole Scribble to one feature. Or map different lines to different features - it is your preference. Soon, you will be able to push the tickets to JIRA. LightCat is a powerful WYSIWYG Markdown editor. You can create professionally written Product Documentation pretty easily. Keep everyone on the same page. LightCat has a powerful Product Decision Framework - Storyboard. Storyboard is flexible like a spreadsheet and powerful like an algorithm.
    Starting Price: $9 per user, per month
  • 5
    Civita App

    Civita App

    Rattle Tech

    Enabling better ways to connect and engage community members with their local governments is what we do. We are experts at helping you engage with your community and visitors in a mobile-friendly way, while helping you achieve goodwill. We will build and launch your app typically in 30 days for both iOS and Android, while branding it as per your city’s requirements. We also help you manage issues and work orders. All items reported in the app will automatically be posted in our web portal for you to manage. You can view, assign, update, and convert work orders, and when the time is right, close them. We put information that is currently scattered across your agency at your fingertips, making processes more efficient and cost-effective. This system is perfect for your in-field reps, since everything is accessible through our mobile app, and all reported items are tied into Google maps.
    Starting Price: $249.99 per month
  • 6
    iSystain

    iSystain

    iSystain

    Reporting and disclosing the measures implemented to drive sustainability for people, planet and positive impact earns stakeholder trust, enhances an organization’s reputation, and identifies future risks and new opportunities (materiality). iSystain’s Sustainability Reporting solution provides a framework for setting performance goals and defining the qualitative and quantitative data needed for analysis and good decision-making. The solution incorporates management tools, including workflow, data status monitors and alerts, import facilities, flexible reporting options, and data analysis views to track your activities and progress. Managing health, safety and environment risks is core business for all organizations. The reporting of performance metrics proportionate to business risk provides assurance the risks are being managed. At the same time, it produces co-benefits such as improved productivity, innovation and cost savings.
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