Best Incident Management Software in Asia
View:
Compare the Top Incident Management Software in Asia as of October 2026
Sort By:
What is Incident Management Software in Asia?
Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software in Asia currently available using the table below. This list is updated regularly.
-
1
HSI Donesafe
Donesafe
Respond to incidents faster and more effectively with HSI Donesafe’s Incident Management Software. Designed to simplify the entire process, this solution helps you capture, track, and resolve incidents with ease. From near misses to large-scale events, HSI Donesafe ensures you’re equipped to manage every situation efficiently, reducing downtime and protecting your workforce. With real-time data and automated workflows, you’ll improve response times, enhance communication, and drive accountability at every level. For admins, discover true configurability with our no-code platform - simply change what you need when you need with our easy-to-use drag and drop function. For users, the simple interface will empower your team to take swift, informed action, and foster a culture where safety and proactive incident management go hand in hand. Keep your people safe and reduce operational risks with a solution built for seamless incident management and continuous improvement. -
2
Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. -
3
Grafana Cloud
Grafana Labs
Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.Starting Price: $0 -
4
Mitti (by SafetyCulture)
Mitti (by SafetyCulture)
Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, training records and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of who's trained and ready for the shift ahead, highlights what needs attention and recommends what to do next. Every course completed, skill verified and action taken becomes intelligence your teams can use to improve every day.Starting Price: $24.00/month/user -
5
ManageEngine EventLog Analyzer
ManageEngine
ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats.Starting Price: $595 -
6
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $5/month/agent -
7
Xitoring
Xitoring
Xitoring is an all-in-one monitoring platform for servers, websites, and status pages. One command installs the Xitogent agent (curl on Linux, MSI on Windows), auto-discovering 30+ services: Nginx, Apache, IIS, MySQL, PostgreSQL, MongoDB, Redis, Docker, RabbitMQ, Kafka, and more. Monitor CPU, memory, disk I/O, network, and processes, plus uptime checks (HTTP(S), Ping, DNS, TCP, UDP, API, Mail, Heartbeat, Cron) at 1-minute intervals from 15+ global probing nodes. SSL monitoring included. Alerts via 20+ channels: email, SMS, phone call, WhatsApp, Telegram, Slack, Teams, PagerDuty, Opsgenie, webhooks, and more. Built-in AIOps answers plain-English questions about your metrics and incidents. The Xitoring MCP server lets Claude, Cursor, or any AI agent read metrics, ack alerts, and manage monitors. Plus white-label status pages, incident management, REST API, and iOS/Android apps. Free forever: 2 servers + 8 uptime checks. Paid from $4.99/mo, flat pricing, 30-day trial.Starting Price: $4.99 OR Lifetime free -
8
Qualityze EQMS Suite
Qualityze
Qualityze is a leading provider of cloud-based Quality Management System (QMS) and Enterprise Quality Management Software (EQMS) solutions built natively on the Salesforce platform. Designed to streamline quality processes, ensure regulatory compliance, and drive operational excellence, Qualityze empowers organizations to manage CAPA, audits, document control, training, change management, risk management, and supplier quality within a unified, scalable ecosystem. Focused exclusively on quality and compliance, Qualityze delivers purpose-built QMS and EQMS solutions without distractions from unrelated custom development. Our platform enables organizations across life sciences, manufacturing, and other regulated industries to simplify compliance with global standards while improving visibility, traceability, and accountability. Qualityze fosters a true culture of quality by making enterprise quality management intuitive, user-friendly, and collaborative.Starting Price: $30/User/Month -
9
KONEXUS
KONEXUS
Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected. -
10
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
11
Malwarebytes
Malwarebytes
Crushes cyberthreats. Restores confidence. Traditional antivirus simply doesn't cut it anymore. Malwarebytes crushes the latest threats before others even recognize they exist. We block viruses, malware, malicious websites, ransomware, and hackers that traditional antivirus isn't smart enough to stop. Our cutting-edge protection and response solutions are used by organizations of all sizes around the world. Traditional antivirus fails because it’s slow to react to new threats. And, well, because it’s “dumb.” We use layers of technology like anomaly detection (a cool sort of artificial intelligence), behavior matching, and application hardening to crush malware that hasn’t even been seen before. Alright, so not really like traditional antivirus. Premium protection and privacy for your home computers and devices. Enterprise-grade protection and remediation for organizations large and small.Starting Price: $47.22 per user per year -
12
Fusion Framework System
Fusion Risk Management
Fusion Risk Management's software, the Fusion Framework System, enables you to understand how your business works, how it breaks, and how to put it together again. Our platform provides easy, visual, and interactive ways to explore every aspect of your business so you can identify single points of failure and key risks. Achieve resilience with greater speed and efficiency with Fusion’s flexible and integrated suite of platform capabilities that can be tailored to best fit the needs of your organization. We meet you wherever you are on your journey for more resilient operations. - Map critical service and product delivery processes as they actually are - Leverage objective risk insights that help you audit, analyze, and improve your business operations - Plan, orchestrate, and measure risk management and resilience activities with confidence - Leverage automation to reduce the burden of manual, time-consuming, repetitive tasks, freeing teams for higher value activities -
13
SV3
Building Intelligence
SV3 is a cloud-based, SAFETY-Act-certified software solution that enables secure access for visitors, vehicles and vendors. Whether it be at the lobby or loading dock of a building, warehouse or multi-tenanted environment, SV3's trusted access program ensures safe operations without gaps in your security system. -
14
Crises Control
Crises Control
The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.Starting Price: £1 per user per year -
15
Maxpanda CMMS
Maxpanda Software
15 DAY FREE CMMS TRIAL - Starter plans @ $39/m include UNLIMITED USERS. Imagine having No Setup Costs, No Contract, Unlimited Users & gentle on the pocket book. Maxpanda CMMS requires no staff training (we do this), runs on any PC, MAC, smartphone / tablet. Maxpanda CMMS is partnered with Amazon's Cloud Service, the only thing you'll ever need is your smartphone or tablet. START TODAY: 30 second signup or request a FREE webinar to compare Maxpanda against other overpriced over-complicated CMMS. Maxpanda continues to disrupt the CMMS industry with an Enterprise software that's faster, better and more affordable than the rest.Starting Price: $39.00/month -
16
OnStation
PROJiTECH
OnStation is the leading digital stationing and location-based project management solution for the heavy highway and infrastructure industry. Designed for contractors, engineers, inspectors, and DOTs, OnStation provides precise on-site location tracking and real-time collaboration, reducing errors and improving efficiency in roadway construction projects. Our platform eliminates reliance on paper stationing by delivering automated GPS stationing, asset tracking, and field documentation at the tap of a button. With OnStation, teams can increase productivity, streamline project closeout, and enhance communication across all stakeholders. Whether it’s measuring distances, verifying as-built conditions, or integrating with industry tools, OnStation empowers users to work faster, smarter, and with greater accuracy—from pre-construction to final inspection.Starting Price: $46/month/user -
17
Virima
Virima Inc.
VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.Starting Price: $15,000.00/year -
18
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
19
Lumiform
Lumiform
Lumiform is a specialized software for frontline teams to run inspections, audits and checklists at scale across distributed operations. It lets teams build digital forms around their standards, capture data on mobile and resolve identified issues. Inspection data turns into instant audit-proof reports and in-depth analytics. It's powerful enough to map the most complex requirements, yet simple to adopt in days. With Lumiform, organizations achieve measurable improvements in quality, safety and efficiency. European-built, with full data sovereignty.Starting Price: €100 / 5 users/ month -
20
Smartflow
Smartflow
Smartflow is a SaaS company that has built a platform for digitizing and optimizing inspections & checks. The platform's digital core is performing inspection-related tasks. Smartflow supports various companies in industrial verticals in preparing, performing, and reporting inspections. Our mission is to help field operators and inspectors complete their inspections in one visit to the worksite with zero errors. We are committed to creating an improved work experience that will allow the inspector to have instant access to the checks that have been carried out before, get a clear overview of what important matters emerged from those checks, and enable them to work faster cleaner and safer. Smartflow is a SaaS cloud-based solution. With the platform & app you can digitize all rounds of inspections, work processes, workflows, and frontline operations. Smartflow is a smart data capture solution that generates valuable data & insights working both online & offline.Starting Price: €295 Entry Fee / Monthly Price -
21
EHSwise
EHSwise
EHSwise is a leading Environmental, Health & Safety software that empowers EHS leaders to capture and manage Health & Safety records in one easy-to-use system, creating a safer workplace while ensuring compliance. Our modern and customisable system offers core Health and Safety functions such as: • Risk Assessment • Incident Reporting • Audit Management • Observation • Inspection • Permit to Work and more Automated alerts, multilingual translation, branded PDF reports, customisable safety forms, document library, mobile and offline capabilities and QR codes are just a few of EHSwise’s features. Built on the Kianda low-code platform, EHSwise empowers safety excellence through our customisable Environmental, Health & Safety software.Starting Price: $0 -
22
Klaxon
Klaxon Technologies
Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.Starting Price: $0.61 per user, per month -
23
CoScreen
CoScreen
CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Collaborate and work together in real-time with 2-10 participants through collaborative screen sharing and high-quality video and audio chat. Share any application window with a single click. Your team members can edit them instantly as if they were their own windows and share their windows with you at the same time. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections Use cases: standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, and many more...Starting Price: Free -
24
Aclaimant
Aclaimant
Empower your employees to drive productivity and reduce the total cost of risk with the RMIS built to deliver insight and results. Active risk management is a strategy where you empower your employees to more productively manage risk by leveraging technology that is centralized, connected, scalable, and data-driven to deliver results. Successfully decrease accidents, claim lag time and case duration using Aclaimant’s centralized system that connects your risk management office to incidents in the field. Reduce the cost of claims through better prevention and better mitigation to ultimately improve your insurability. Better utilize superior risk and safety talent with mobile-first, modern technology and automation. Aclaimant keeps your team focused and improves talent appeal, morale, and retention. Get access to case studies and content to better understand how you can put the Aclaimant platform to work for you and your team.Starting Price: Free -
25
Zenduty
Zenduty
Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations. Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster. Deploy customized and data-driven on-call rotations to ensure 24/7 operational coverage for major incidents. Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging. Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents. Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter. Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support, and security services.Starting Price: $5 per month -
26
Visualogyx
Visualogyx
Visualogyx enables you to gather evidence text and multimedia data on the fly or by using a pre-designed template. The app features an intuitive template designer that allows you to create custom forms that can be used as templates within your team. These templates can then be used repeatedly as necessary. Visualogyx is intended to efficiently gather real-time data, whether through free-form data collection or by conducting inspections, quality control, or validation procedures. Data can be captured on mobile devices, both online and offline, even in remote locations, and will automatically sync to the cloud once a connection is re-established. Visualogyx allows you to quickly generate a report following an inspection, with all filled-out form fields and images in a custom-branded PDF format, which can be shared with external parties.Starting Price: $19 per user per month -
27
EHS Insight
EHS Insight
EHS Insight is an environmental, health and safety (EHS) management platform that empowers organizations to ensure company-wide compliance. Affordable and quick to setup, EHS Insight offers the best value in EHS software today by providing businesses with the tools they need to manage incidents, audits and inspections, compliance obligations, corrective actions and more. EHS Insight also comes with fantastic support to assist businesses during and after software implementation.Starting Price: $200.00/month -
28
RingStor
RingStor
RingStor is an innovative data management company providing digital asset backup, incident management, emergency action and business continuity planning software solutions. Taking its name from the technical architecture involved in data storage, RingStor provides cost-effective, cross-platform, multi-tenant solutions renowned for high performance and reliability. The solutions are rapidly deployable, configurable to fit any infrastructure situation, and easily managed. RingStor has assembled the key components that any business needs to ensure a disaster does not seriously damage your business or even worse put you out of business. RingStor LifeJacket provides a powerful online tool for business to assess risks, log and track incidents, create emergency action plans and business recovery procedures. The SaaS solution enables business to get organized and prepared for a structured business recovery procedure in event of interruption. -
29
sam
secova USA
Since 2008, secova has gone to market globally with our fully integrated EHS solution called "sam". sam consists of an EHS Base module with Training, Certification, and Qualifications for your employees and visitors (3rd party and casual site visitors). You can leverage our pre-loaded editable courses, load your existing company-specific content or create your own content. Our solution is modular with optional fully integrated modules such as Incident Management, Risk Management & Hazardous Materials (incl. SDS Management), and Visitor Management, to name but a few. For the end-user, the system is as easy to use as an ATM machine and we offer multi-language support. For the managers and supervisors, the system is intuitive with drag and drop functionality. Over 3,000,000 satisfied users at 2,000+ customers! -
30
ConnectWise SIEM
ConnectWise
ConnectWise SIEM (formerly Perch) offers threat detection and response backed by an in-house Security Operations Center (SOC). Defend against business email compromise, account takeovers, and see beyond your network traffic. Our team of threat analysts does all the tedium for you, eliminating the noise and sending only identified and verified treats to action on. Built with multi-tenancy, ConnectWise SIEM helps you keep clients safe with the best threat intel on the market.Starting Price: $10 per month
