Best Help Authoring Tools in the UK of 2026

Compare the Top Help Authoring Tools in the UK as of February 2026

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What are Help Authoring Tools in the UK?

Help authoring tools (HAT) are software solutions used to create and publish user manuals, online help systems, FAQs, and other types of documentation for software applications, websites, and products. These tools allow authors to design, write, and structure help content in a way that is easy for users to access and understand. Features of help authoring tools typically include a WYSIWYG (What You See Is What You Get) editor, multi-format export options (e.g., HTML, PDF, CHM), built-in templates, search functionality, and support for multimedia integration (such as videos and images). These tools are essential for creating in-app help, troubleshooting guides, and product documentation to improve user experience and provide support. Compare and read user reviews of the best Help Authoring Tools in the UK currently available using the table below. This list is updated regularly.

1

FlowShare

miraminds GmbH

FlowShare® documents every step you take in any software, then delivers a branded process manual you can use to train your staff. FlowShare is a one-of-a-kind documentation tool that runs in the background, automatically documenting every action you take, creating step-by-step guides for your staff to train themselves on complex tasks and processes. It's fast, gets your documentation done in just hours, instead of days or weeks, works with any type of software on Windows and saves time and money training staff. You get easy to distribute accurate information with all of your guides looking great - no matter who creates them! FlowShare AI-Powered assistant provides 24/7 instant help, ready to guide your end-users through troubleshooting and problem-solving independently and enhances your team's ability to adapt and grow with your tech stack. FlowShare Portal provides a Central Knwoledge Hub, making the solutions and step-by-step guides readily accessible.

11 Ratings

Starting Price: €39/month/user

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2

Folge

Folge

Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation. It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process. The whole process is as easy as following: - Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click. - Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects. - Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions. - Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more

Starting Price: $110/user

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3

Document360

Kovai

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

38 Ratings

Starting Price: contact us

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4

ProProfs Knowledge Base

ProProfs

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

15 Ratings

Starting Price: $6 per user per month

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5

Archbee

AiurLabs

Documentation tool for high-performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Use cases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.

1 Rating

Starting Price: $60 per month

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6

MadCap Flare

MadCap Software

Whether you need to create technical documentation for online help, software and API documentation, policy & procedure manuals, knowledge bases or user guides, MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

1 Rating

Starting Price: $1799 Perpetual License

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7

Anark

Anark

With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Anark Core transforms technical data and files into use-case-specific content, offering secure access, visual collaboration, and work/quality data management for supply chain procurement, manufacturing, and field service/maintenance operations. With Anark, companies and government organizations connect their people to the digital thread, realizing new levels of engineering and supplier collaboration, manufacturing operational efficiency, and field service optimization. Optimize supplier performance, responsiveness, and collaboration by connecting your supply chain to your digital manufacturing thread. Empower supply chain and procurement leaders with supplier visibility from early sourcing through manufacturing and delivery.

1 Rating

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8

HelpScribble

HelpScribble

HelpScribble is a full-featured, easy-to-use help authoring tool for creating help files from start to finish. You can create WinHelp (.hlp) files, HTML Help (.chm) files, a printed manual and online documentation (on a web site) all from the same HelpScribble project. If you have previously used another help authoring tool, you can reuse your work by importing the HPJ+RTF files created with the other tool or by a help decompiler. You can use the help files you make with HelpScribble to provide context-sensitive help with your Windows applications, no matter which development tool you use. You can also use HelpScribble to create stand-alone portable documents. HelpScribble runs on Windows 98, ME, NT4, 2000, XP, Vista, 7, 8, 8.1, and 10. It can create help files for all these versions of Windows, and also for Windows 3.1 and 95. You can download the free evaluation version and check out HelpScribble first hand.

Starting Price: $99 one-time payment

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9

WinCHM

WinCHM

WinCHM is a very easy-to-use and powerful help authoring tool. Not needing to learn hard, you can be master of creating professional and good looking HTML help(CHM), Web help, PDF manual and Word documents. With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file. You can open an existing chm file and edit the chm file too. create chm file too. Template support, make uniform style html help file very easily. Full-function web help creation. (Contents, Index, Search and Bookmark). Integrated full-function WYSIWYG html editor. No external word processor needed. Edit CHM files, and convert a set of HTML file into a CHM file. Super table of contents hierarchy editor. Supports multi-select moving, changing icons, and Visual CHM designer. WinCHM Pro is an easy-to-use help authoring tool. You can use it without leaning too much.

Starting Price: $129 per user

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10

Doc-O-Matic

Doc-O-Matic

Use Doc-O-Matic to effortlessly and reliably create source code and API documentation and author general purpose documentation in a multitude of formats and styles in the shortest possible time. Doc-O-Matic takes source code and comments, adds conceptual topics and external input and produces documentation from it. With its single-source approach, Doc-O-Matic generates many different kinds of output from a single documentation base. Doc-O-Matic produces HTML-based Help files including HTML Help, Help 2, Help Viewer 2.x and browser based Web Help. Doc-O-Matic also creates printable documentation in PDF and RTF formats as well as XML output ideally suited for post-processing. Documentation created with Doc-O-Matic is feature rich out of the box. It provides collapsible and tabbed sections, automatically cross-links the entire documentation, including source code. Your Help bridges the gap, truly integrating into pre-existing library documentation.

Starting Price: $49 per user

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11

WebWorks ePublisher

WebWorks

WebWorks helps you increase your product value by reducing the time it takes to publish, increasing time spent on building value in the documentation sent to your customer. One-Click Publishing is the optimal documentation publishing workflow because of its speed and accuracy. Create, generate, deliver, those are all the stages of One-Click Publishing. A simple workflow that is agile, flexible and intelligent so you can focus less on publishing and more on creating your message. ePublisher delivers One-Click publishing through a customizable template we call ePublisher Stationery. ePublisher Stationery holds a set of instructions defining the publishing process. Once designed and saved, a stationery can be shared among others in the department to decrease the work load. With ePublisher Designer, you can customize your stationery to your specific publishing needs making it the fastest most scalable workflow to deliver product ready document sets.

Starting Price: $25 per month

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12

HelpStudio

Innovasys

HelpStudio is the fastest, easiest way to create and publish procedures, documentation and help systems and integrate them with your desktop, web or mobile applications or components. Generate output in cross-platform Browser Help, automatically responsive for tablet and mobile, HTML Help (CHM), Help 2.x, Microsoft Help Viewer (the Visual Studio Help Format) or printable PDF. Built in localization support means that you can take your help system to a global audience if required. HelpStudio seamlessly combines a feature packed WYSIWYG authoring environment, Html based layout templates and customizable Content Widgets to make it simple to create and localize consistent, professional looking help systems with the minimum of effort. No dependencies on Word or other editors and integrates with Source Control for Team Working and Collaboration. HelpStudio supports Unicode throughout, including Japanese, Chinese and Korean. Unicode support is not a high priced add-on,

Starting Price: $413 per year

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13

MadCap Central

MadCap Software

Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams. Content and project management just got easier. MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, organize workflows, schedule and automate processes, host and publish content, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review. MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, you can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.

Starting Price: $109 per month

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14

Adobe RoboHelp

Adobe

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.

Starting Price: $29.99 per month

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15

Doc-To-Help

Doc-To-Help

Doc-To-Help makes it easy to create, manage and publish content to any format or device, all without leaving Microsoft® Word. Turn your Microsoft® Word content into more user-friendly documents by automatically generating table of contents, indexes and more for enhanced search. Take advantage of the “Write Once, Publish Anywhere” paradigm and publish to any number of output types and devices. Doc-to-Help combines the ability to maximize content reuse and document management so you don’t have to maintain multiple variations of documents with shared content. The professional pre-written manuals included with MadCap Doc-To-Help are rich with content, and include everything you need to customize important documents to fit your organization. Create, customize and publish web and print-based Employee Handbooks and Medical Policy and Procedure Manuals with our professionally pre-written documents, included free with your Doc-To-Help purchase.

Starting Price: $75 per user per month

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16

Web Manuals

Web Manuals

Take control of your compliance with a document management system built for aviation. Join more than 20,000 aviation professionals writing manuals with ease in our document management system for the aviation industry. Simple & Efficient. Experience the modules that enable you to focus on writing. Create live links between your aviation manuals and regulatory requirements. No more sending files back and forth! Review your documents with ease. Reduce mistakes. Ensure that everyone always has the latest revision. Stay up-to-date with the compliance libraries and automated compliance monitoring. Simple editing. Full control. Make editing easier with a document management system for aviation. Distribute aviation manuals instantly with our document management system and reader app. Live linking to FAA, EASA, CASA etc. Highlights word-by-word impact. Automatic compliance checklists.

Starting Price: €110 per month

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17

LockStep

FFD

LockStep is an easy, rapid authoring interface with all the same integrated editors found in WinSequence Enterprise. LockStep also supports the direct image capture with supported cameras, just like WinSequence Enterprise. However, LockStep is designed for the smaller company that just needs a simple, single-user desktop solution for authoring and exporting formatted PDF instructions. LockStep and the enterprise products are built on the same data model, so LockStep is easily upgraded to the enterprise suite of products when the time is right. Typically, the transition takes place when a networkable multi-user solution is needed for authors, or when electronic work instructions via web browser is needed in production, or when integration with other IT solutions is desired. WinSequence Enterprise will have the same look and feel as the LockStep application for authoring, so only minimal additional training is required to use additional functionality of WinSequence.

Starting Price: $799.00/one-time/user

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18

HintEd

HintEd

HintEd allows to onboard new employees into their digital platforms in just 1 day without even leaving their workplaces for training with the help of interactive on-screen guides. HintEd is the no-code tool: plugins, stand-alone windows applications, and SDKs for creating interactive in-app walkthroughs (hints, popups, tooltips) for enterprise applications: web and desktop. We help companies to reduce training costs by 2 times, boost employee and customer onboarding, and cut support costs by 70%. HintEd is the substitution of User handbooks, face-to-face training, and video guides and the ideal solution for SMBs and Enterprises willing to automate software training and user/customer support.

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19

FAR HTML

The Helpware Group

FAR HTML is a collection of help authoring and file utilities. If you need to quickly manipulate HTML, XML, ASCII text files, or author help projects (HTML Help 1.x, MS Help 2.x, MS Help Viewer 1.x, Help Viewer 2.x and Uncompressed Web Help) then FAR will save you lots of time and money. You can safely use FAR HTML and MS Workshop/SDK side by side. FAR also works in batch (unattended) mode. Download the full 30 trial version of FAR HTML today. FAR HTML can create WebHelp using simple HTML/CSS/JavaScript. FAT HTML software contains partial translation into Japanese, German and Simplified Chinese. FAR is clever in that it fills many of the gaps left by other main stream tools. Yet FAR is capable of holding its own when it comes to creating and maintaining industry standard documentation and help. Some of these other tools are more than 10x the cost of FAR but do less and are less reliable. We hope you are more productive in your day because of FAR Tools.

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20

Help+Manual

Help+Manual

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

Starting Price: €498 one-time payment

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21

HelpXplain

Help+Manual

In Technical Documentation, we often need to explain multi-steps procedures. We use bullet lists, we add screenshots and text. The more we add, the more likely it is that our readers will lose track. An Xplain, as we call it, is a series of slides freely arranged on a huge canvas to spark your creativity. HelpXplain is perfect for slideshows embedded into web pages and technical documentation. Create animated step-by-step tutorials and quick instructions in minutes instead of hours. The magic is in the method, HelpXplain animates a series of simple screenshots, each of which can be edited or replaced at any time. HelpXplain can also record multi-page screencasts of programs on your computer screen that run in autoplay mode like a video. Recording and editing them is massively easier and less stressful than trying to create a video! All Xplains are 100% standards-compliant HTML5 and Javascript.

Starting Price: €199 one-time payment

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22

MindTouch

MindTouch

MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.

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23

Tridion Docs

RWS

RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us. Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance and found it outperformed the competition in 8 of 11 categories.

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24

Author-it

AuthorIT Software

Author-it cloud based component authoring solutions are purpose built for the needs of key industry sectors and their specific applications. As the only truly integrated end-to-end platform of its kind, we deliver user experiences specialized for the problems they solve and help bring content to life. Importing from Word, web, or legacy help systems is simple. Content is broken down into components automatically and stored in our Component Content Management System for reuse, versioning, translation and more. Invite non-technical writers and SMEs to collaborate securely without any coding with the Author-it end-to-end CCMS authoring solution. Discuss and approve changes in real-time, taking the bottlenecks out of the reviewing process.

Starting Price: $200.00/month/user

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25

Heretto

Heretto

Heretto is the ultimate content operations platform for customer-driven companies. Our cutting-edge CCMS, Deploy API, and Portal toolset empowers users to independently resolve product issues, streamlining support and elevating customer experiences. Effortlessly create, distribute, and personalize documentation for exceptional content experiences across all touchpoints all on one cloud-based platform. From the blank page to fully personalized help sites, Heretto's intuitive interface ensures swift content deployment and seamless collaboration for enterprise organizations. Stay ahead in the digital landscape and deliver content that delights modern customers with Heretto's unrivaled capabilities.

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26

ONePUBS

ONEIL

ONePUBS is a technical content publishing system that allows you to take control of your technical data and streamline the delivery process. Easily deploy product support material that matches product configuration, even during change cycles. Content is delivered to the secure web, client, or print environment of your choice. ONePUBS uses XML for standards-based content development, translation, and localization support, media management, and version control. This solution easily integrates with other ONeSOURCE content management modules and your existing business systems, too. Maximizes technical data and optimizes production workflow with systematic management, tracking, monitoring, and reporting capabilities. Complete system compatibility with proven processes and the ability to repurpose legacy data. Interoperability with Enterprise Resource Planning systems reduces drain on engineering resources.

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27

OnPlan Work Instructions

OnPlan

Efficiently build, maintain and deploy maintenance instructions for large industrial assets with OnPlan work instruction software. OnPlan work instruction software by AssetOn is for maintenance departments who are dissatisfied with the time it takes to build and manage maintenance documents. With this in mind, OnPlan software and services let users quickly build, manage and deploy high quality work instructions and inspection sheets in a structured way using repeatable elements. This ensures jobs are well planned and safe, leading to fewer injuries and more efficient job execution. Specifically, the solution includes features designed for asset managers and owners of heavy industrial assets. Detailed hazard and control alerts, stop and halt steps, fatal risk management. Up to 50% reduction in document development and management costs. Reduce execution time by up to 20% with clear instructions and job readiness checks.

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