Best EMS Software
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What is EMS Software?
Emergency Medical Service (EMS) software is software that helps EMS organizations manage their operations more effectively, improving response times, patient care, and overall operational efficiency. These platforms provide tools for dispatching ambulances, tracking the location of EMS vehicles in real-time, managing patient data, and coordinating with hospitals. EMS software often includes features for electronic patient care records (ePCR), billing, inventory management, and crew scheduling. It also helps with regulatory compliance, ensuring that EMS agencies meet local, state, and federal requirements for reporting and documentation. By using EMS software, organizations can streamline operations, enhance patient outcomes, and optimize resource allocation. Compare and read user reviews of the best EMS software currently available using the table below. This list is updated regularly.
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1
iPCR
iPCR
iPCR is cutting-edge, feature-packed EPCR software designed to streamline the process of generating clear, accurate patient care reports. EMS and fire crew can spend less time collecting, organizing, and sharing patient data with iPCR thanks to a variety of features that limit the need for redundant processes while also reducing the likelihood of errors. From report creation to CQI to billing submission, iPCR does the legwork to make patient care reporting fast, simple, and customized to the workflow of each client. After you’ve learned about the features of iPCR on this page, be sure to request a demo for yourself to see exactly how our EPCR software can revolutionize the way your crew handles patient care reports.Starting Price: $80 per unit per month -
2
NEMT Cloud Dispatch
NEMT Cloud Dispatch
NEMT Cloud Dispatch is a cloud-based transportation management platform purpose-built for Non-Emergency Medical Transportation (NEMT) providers, paratransit operators, and school transportation services. No contracts. No per-trip charges. Who Uses NEMT Cloud Dispatch • Solo NEMT operators running 1 vehicle — at $49.99/month • Small NEMT fleets with up to 5 vehicles — at $149.99/month flat • Growing NEMT operations — add vehicles at $39.99 each • Multi-industry operators running NEMT + paratransit, NEMT + school, or all three from one platform • Hospital and facility partners using the NEMT Facility Portal to request and track patient transportation • School districts coordinating transportation across multiple schools • Transit agencies running paratransit in-house or through contracted operators Core Capabilities Automated Scheduling & Route Optimization. Real-Time Dispatch Console Driver Mobile App (iOS + Android) Automated Billing & Claims Facility PortalsStarting Price: $49.99 -
3
Responder360
First In Software
Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Your crews can access complete NFPA compliant occupancy preplans that are easy to comprehend – even while responding in an emergency vehicle. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access on any device! The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations and other responding apparatus.Starting Price: $2,500 annual subscription -
4
TraxWorx
TraxWorx
Designed for EMS & Fire Departments, TraxWorx is an affordable asset tracking application. Modules include: drug tracking, EMS checks, apparatus and equipment checkouts and testing, service ticket system which is seamlessly integrated with the checkout forms, vehicle and equipment logs and a station supply ordering module. Our standard reports produce the information you need to make important decisions. Our dashboards bring your information front and center so users see what needs to be addressed. All modules are customizable to your operations. Our alert system (SMS Text & Emails) will let users and administrators know when something needs to be checked. All forms are developed for simplicity and speed which will be loved by your personnel. Our customer support is where we shine. 24/7 customer support including and you are in direct contact with our programmers and support staff. No complicated pricing. No set-up fee.Starting Price: $0.00 -
5
ePro Scheduler Plus
eCore Software
ePro Scheduler Plus is an industry-demonstrated online worker booking arrangement utilized by EMS and Fire Departments the country over. Our particular concentration stays sparing you time and cash through additional time control, timetable and finance precision, clear and quick correspondence, and usability, enabling you to center around other basic parts of the current task. From planning, time and participation, to confirmation following and structures administration, ePro Scheduler Plus has what you require at a reasonable cost.Starting Price: $50.00/month -
6
iOps360
iOps360
iOps360 (Integrated Operations 360) is a cloud-based operation management system designed by public safety workers for public safety workers. iOps360 is a feature-rich platform that offers dozens of features, including scheduling, time management, education organization, vehicle checkoff, equipment tracking, inventory management, status boards and much more! With over 14 years of scheduling experience, we have a comprehensive suite of Scheduling tools. Staffing methods include ABC, ABCD, Days Of The Week, Long Rotating Patterns, Custom Patterns (Dupont, Modified Dupont, Charlotte Fire, etc), Self Scheduling, and Custom Shift Templates. Each staffing model allows for Availability, Hire Backs, Swaps, Trades, Kelly Days, and Leave Requests. Included for Free, is 100% USA based customer support. Our goal is immediate customer support 24/7. With our Live Chat feature, you can quickly have any question answered. You can also call or email us anytime.Starting Price: $4/user/month -
7
AngelTrack
AngelTrack
AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens.Starting Price: $499 per month -
8
Mission Manager
Mission Manager
Mission Manager, which operates via the web or offline, uniquely helps incident commanders manage their daily team operations as well as their missions. It provides a team-based operational environment for day-to-day tasks and also serves as an online command center during real-time incidents. In contrast, other emergency management systems are typically activated only when a crisis occurs and operate on local networks. As a result, passwords may be forgotten in times of crises and personnel data may not be available. Mission Manager, when used regularly, ensures that team member data is always current. Mission Manager is user-friendly, flexible and highly customizable. It features automated reporting tools, mapping technologies and web-based calendars. It also includes comprehensive tutorials and full-service product support.Starting Price: $750.00/year -
9
eSchedule
eSchedule
eSchedule is the premier choice for first response organizations looking to upgrade to online scheduling while also integrating timekeeping, training records, online forms & more. The software is highly configurable and can also be customized to meet your needs. eSchedule includes 5-star customer support and works well for small volunteer organizations or larger departments with hundreds of employees. Pricing is modular meaning you only pay for the features you need. In business since 2004.Starting Price: $1,570/year -
10
Fire Rescue Systems
Fire Rescue Systems
Fire Rescue Systems fire and rescue software is the complete solution for all fire rescue and emergency dispatch situations. Our software is efficient and easy to use, making it ideal for emergency situations. We provide a modular-based system to fit every department's needs regardless of its size. We have a wide array of modules so that we can address any of your many needs. Our modules are fine tuned and tested to optimize usage leaving nothing to be desired. Mobile Responder System is an all-in-one phone app that allows the user to receive run information, sign in to a run, instant message with other members, and receive GPS mapping to the incident.With MRS, members have all the tools they need right in their pockets. Truck bay printers allows for setup of automated printing of rip and run sheets. Giving you information quickly so you can get on the run. Whether you are dispatching 200 alarms for a single agency or 20,000 for multiple jurisdictions our CAD solution can handle it. -
11
VCS HR
VCS HR
VCS HR provides top-of-the-line payroll, time, and HR solutions to organizations of all sizes and across all industries. Our complete, scalable, and flexible solutions give businesses and public sector organizations the power to streamline payroll processing, automate scheduling, maximize employee performance and engagement, and reduce costs. For nearly 3 decades, VCS has leveraged tools like their in-house software development team and on-site training center in Freehold, New Jersey, to provide organizations with workforce management solutions to address their specific needs. -
12
Symphia NowForce
Intellicene
Symphia NowForce ensures real-time communication and enhanced situational awareness for better incident management and response. By leveraging smart devices and wireless & mobile networks, organizations can adapt to emerging events in real-time. Across a flexible & scalable platform, Symphia NowForce enables information sharing, centralized communication, and response coordination across numerous units regardless of location. Connect individuals and units for real-time insights and alert sharing and for coordinated response, regardless of location. Leverage smart devices and networks for immediate interaction and information sharing through video, voice, and text communication. Maintain a 24/7 direct connection between head of operations, SOC command centers, security teams, and local responders. Comprehensive emergency dispatch view provides situational awareness and accelerates emergency response time. -
13
Resgrid
Resgrid
Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is 100% open-source software giving you the ultimate piece of mind and flexibility. Cloud based system, nothing to install, over 99% uptime and updated frequently. Use Resgrid CAD for Fire, EMS and Law Enforcement. You can dispatch personnel, roles, units and groups. Advanced features for communication and live tracking and reporting. Resgrid can be used for scheduled delivery or on demand commodity delivery operations. Track your delivery vehicles using AVL and track drop-off and completion times. Resgrid can be used as a Emergency Operations Center solution that cover business to regional emergencies. Coordinate responses, get real-time data from the field and the community.Starting Price: $99 per year -
14
Aladtec
Aladtec
Quickly add rotational shifts with simple to powerful repetition types, or add shifts and make changes on a day-to-day basis when needed. Members can submit availability and sign-up for shifts. Integrations bridge Aladtec scheduling information with outside applications (such as reporting, dashboards, employee performance, etc.), saving time, and eliminating data entry mistakes. Quickly generate reports such as scheduled time and payroll, as well as reports from custom forms. Reports can also be exported to suit specific reporting needs. Improve communications within your organization by using Aladtec’s messaging tools. From coverage requests to system messaging, emails and texts can go out to individuals or groups. Maintain personnel data from emergency contact info to licenses/certifications. Customize user settings, and track time off with or without system accruals. Our highly-ranked in-house staff provides free unlimited training and support via phone, chat, or email. -
15
Globitel E-911
Globitel
Globitel Emergency Call Center Application (E-911) is a CTI solution that allows call-takers to control their phones through an elegant and easy-to-use, standards-based graphical interface. The graphical interface integrates the underlying phone system, mapping systems, location based technology and other resources to put critical information and tasks at the call-taker’s fingertips. The Globitel Emergency Call Center Application comes with many reports that help the emergency call center floor managers to improve the efficiency at their call centers. The solution allows managers to create and generate their own reports, which can be scheduled and automatically sent to the management. Globitel Emergency Call Center Application also enables call center floor managers to have a web interface dashboard that displays call traffic information, agents and seats status, as well as live statistics. -
16
Deccan Decision-Support Suite
Deccan International
Custom-built to meet the unique needs of each department, Deccan International’s decision-support software applications help Fire & EMS departments improve their response times, optimize their resources and defend their budgets. ADAM (Apparatus Deployment Analysis Module) is a “What if?” predictive modeling tool that uses historical CAD data, GIS map data and a rigorous projection algorithm to project the impact of deployment changes on response times and availability. LiveMUM (Live Move-Up Module) is a real-time operational module that provides emergency dispatchers with instant, optimal move-up recommendations. BARB (Box-area Automated Run-card Builder) is a one-of-a-kind software application for automating the building of static run-cards. DiVa (Dispatch Validator) acts as a standalone back-up in the event of network outage or CAD system downtime. -
17
amberlamps
amberlamps
You and your employees can easily access your private application from a mobile device, which allows your employees to review their upcoming schedules, calculate worked hours, keep track of certifications and communicate with staff with built-in messaging. Setup a Kiosk at your place of work to allow your employees to clock in and clock out from a designated locations. You can have as many kiosks as necessary if your business has multiple locations, even if it's across the country. Instant clock-in and clock-out notifications will keep you informed when your employees start and end their shifts. You can also easily specify which employees have access to this feature. Manage your employees with ease. Track demographic information, payrates, time off requests, certifications, call outs and much more. -
18
GeoSafe
GeoSafe
In an emergency, seconds count. GeoSafe Mobile provides easy-to-use GPS tracking and CAD integration for police, fire, and EMS. Quickly access and communicate critical data to units out in the field. Increase your fleet's effectiveness with access to GPS (AVL) and live updating 911-call information from the field. From patrol to command centers, simplify your daily activities, large scale events, and incident management. Reduce response times and improve officer safety by sharing data between different CAD systems. Heighten your situational awareness by seamlessly coordinating multi-agency responses for mutual aid. Empower first-responders with integrated mapping layers including: hydrants, storm shelters, cameras, and pre-incident plans. Mark yourself enroute or on scene to a call with a single tap. Your status is automatically updated in CAD. -
19
Ambutrax
Epigate Software
We can develop a custom software solution for your agency utilizing your current data sources. We have integrated multiple data sources into a one stop reporting solution. Many of our customers came to us with many small, medium and large database applications and we integrated them into a client/server based system providing them with all their data needs. Benefits of using Ambutrax for EMS. While most Public Safety Agencies require many of the same types of Records Management Modules, many Ambutrax modules are specific to EMS. -
20
Traumasoft
Traumasoft
Traumasoft is an all-in-one system capable of managing every aspect of your EMS operation. One system comprised of interconnected solutions handles staff, integrates processes, manages assets, and grows revenue. Use one system to manage all of your employees regardless of their location or job title. Traumasoft’s online booking tools + CAD streamline processes from trip intake to destination and everything in between. Track all vehicles and equipment, create maintenance requests, and track dollars spent in one complete system. Traumasoft’s Billing solution manages incoming revenue and offers tools for generating revenue through online and mobile app trip scheduling. -
21
StreetEagle
InSight Mobile Data
If you’re looking for more power, flexibility, capability and all-around better service in a mobile resource management solution, InSight Mobile Data is the answer. Take a few minutes to learn how we deliver far more than basic vehicle tracking to provide total visibility into your entire mobile work environment. Streetagle – a tailored waste fleet management solution that ties tasks together in a single, integrated and supported technology platform. MP Cloud Technologies’ ability to receive real time data from StreetEagle allows customers immediate optics of their vehicles streamlining emergency dispatch and non-emergent transportation functions. LiveRoute for waste does what companies have always needed, it automates route planning and displays vehicles on a dashboard online.
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