Best Enterprise Customer Intelligence Platforms

Everything we do centers on making data safe and easy for businesses to use. Our Safe Haven platform powers customer intelligence, engages customers at scale, and creates breakthrough opportunities for business growth. Our platform offers the modern enterprise full control of how data can be accessed and used with industry leading software solutions for identity, activation, and data collaboration. Build access to data, develop valuable business insights and drive revenue while maintaining full control over access and use of data at all times. Accurately address your specific audiences at scale across any channel, platform, publisher or network and safely translate data between identity spaces to improve results. Protect your customer data with leading privacy-preserving technologies and advanced techniques to minimize data movement while still enabling insight generation.

Sparq is a customer insights platform that uncovers actionable earned data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. Customer attributes like motivation, preference, and beliefs are translated into actionable data points. Deeper insights deliver value and improve customer acquisition, retention, and customer satisfaction. Progressive profiling delivers customer insights that can’t be obtained anywhere else. Sparq offers customers the best source of continuously updated insights about customer preferences, priorities, and buying behaviors, obtained with consent. Each Vision Critical customer is assigned a Customer Success Manager who provides guidance on best practices for recruitment and engagement developed over almost 20 years in the customer insights business.

Compliance investigations and reporting for smart financial institutions. Customer intelligence designed for compliance. One platform for all your case investigations and reporting. Modern technology for filing suspicious activity reports (SARs). Manage cases, conduct investigations, and create detailed reports to file as SARs or refer to partners. Validate and file suspicious activity reports using the Hummingbird platform or our APIs. Master Regulation E and Z disputes with speedy workflows and integrated chargeback handling. Test compliance programs with custom workflows, automatic workpapers, and real-time reporting. Enable shared investigation and reporting needs between banks and FinTech partners.