Best Customer Feedback Software in Asia

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. A product team can make a roadmap based on customers' feedback and share that roadmap with other team members or with customers. We provide a changelog for your product and send notifications to customers informing them about their feedback. Once you've prioritized feedback and assigned statuses, the roadmap will automatically generate and show users what you're working on. Our product roadmap changes as soon as we change the status of your feedback. Tell users about new features and updates in your product. We use changelog to inform our customers about changes in Productroad. Integrate user feedback management and feature voting with the tools in your workflow. Receive notifications about new feedback in Slack.

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

SAASFE lets you receive ideas, create roadmaps, and manage requests directly from one place. Collect feature requests, feedback, ideas directly from your customers. Create product roadmap that maps out the vision and direction of your product offering over time. Create a changelog to notify users about the latest product updates. Customer feedback is the lifeblood of any business or product. They can help your brand grow in the right direction. Allow customers to vote on the next big feature suggestion. Your customers can vote on proposals for organizations to know which features should be prioritized. Admins will have access to a robust dashboard that compiles all of the feedback/ideas and details in one place. Choose the most beneficial growth plan for the business. Prioritize them based on the most popular customer feedback and with full transparency, share your work process with others.

ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.

Roadmappy is the AI-native customer intelligence platform that finds real product opportunities hidden in customer data and helps you build clean, focused roadmaps. • Meeting intelligence: schedule, record and analyze customer calls, user interviews and internal meetings. AI transcribes them, extracts sentiment, themes, key learnings and follow-ups, and links it all to your unified customer ledger. • Customer feedback: collect feedback from customers and internal teams in one place. AI classifies it into themes, spots patterns and unifies every signal into one voice of the customer. Get instant answers and proactive reports across your data. • Roadmaps: build clear roadmaps backed by customer evidence, with multiple views, filters and groupings. Plan launches in one view and share them with stakeholders. Every plan includes unlimited users, so product, sales, marketing, success, support and leadership work from the same source of customer truth. Data is hosted in the EU.

Stop juggling scattered user feedback! KoalaFeedback is your free, all-in-one platform for B2B businesses to capture ideas, prioritize features, and keep users in the loop. Centralize all feedback in a dedicated portal. Understand user needs by surfacing popular requests through voting and comments. Organize feedback into logical boards (by product area or feature set) to identify key themes and make data-driven product decisions. Build trust with public roadmaps, clearly showcasing what's planned, in progress, and completed using customizable statuses. Customize your portal with your domain, logo, and colors for a seamless brand experience. KoalaFeedback empowers your team to collaborate, manage feedback efficiently, and build better products users love – all for free.

Create an account in minutes and start collecting feedback with feedback boards. Everything works blazing fast and you get things done in seconds. Upload your logos, change brand color, add some emojis to make Hellonext your own that first your brand. Everything is crafted with you in the center. This is the most exciting part. The part where you share your new feedback board with your customers to start gathering feedback. Explore our integrations directory for prebuilt integrations to popular platforms, plugins, and API. Setup your own feedback boards and use it as your product's suggestion box, bug reporting tool, and so much more. Simple enough to use, powerful enough to manage. Show your customers what you are working on visually. Help your business leads understand why they should go with you. And customize Roadmap to be your sales driving tool.

Make better product decisions 5x faster. Find the signal in the noise - BuildBetter's proprietary Signal Engine powers everything from search to extractions, organizing, and summarizing your qualitative data. Find 78% more insights from your customers with existing data compared to teams using manual product research tools. A quantum leap in qualitative analysis. Save on average 200 hours a year on organizing insights from your customers into topics, themes, problems, and more. Summarizations that are so good it almost feels like cheating. Whether it's a summary of a call, a topic, a feature request, and anything else BuildBetter can process, we can turn it into sharable insights. Internal, external, and everything in between. BuildBetter's proprietary Call Intelligence powered by Signal Engine allows you to track and analyze every call that comes into your product team.