Best Consumer Video Feedback Software for Cloud of 2026

Discuss.io

Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.

4 Ratings

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VideoAsk

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video. Interact face-to-face with your audience & build stronger business relationships. VideoAsk is a tool that makes business interactions more personal through video. Making your business more personal makes it more trustworthy. With VideoAsk, you can have asynchronous with your users and potential customers. Just fire up VideoAsk, push the record button, ask a question/s, and share your link. Easy and done. People can respond via video, audio, and text etc... Want to follow up with someone? Just hit reply to keep the conversation going. Every interaction is recorded, transcribed, and organized for you. Let your customers respond the way they want to with video, audio, text & multiple choice. VideoAsk also provides calendar scheduling, payment, file upload & NPS scores as answer types. Business is global, connect (face to face) with your audience wherever they are.

1 Rating

Starting Price: $24 per month

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VideoPeel

Remotely collect customer videos in seconds for video testimonials, voice of the customer, and video messages.

1 Rating

Starting Price: $49/month

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Adilo

Go beyond video hosting, get all the tools you need to transform your regular videos into conversion machines that grow your business rapidly. Simply record video messages and videos lessons on your computer with no plugins, downloads or installs required. Video communication is a 2-way street. SnapByte lets you share snap links with your customers or just anyone. All the person has to do is click your special link and they can record videos for you (nothing to download or install). Bring your team together and work together in 1 dashboard. Streamline feedback with time-coded comments, review videos in the pipeline before publishing. Create unlimited video playlists and showcase them flawlessly. Use your playlist to build a tutorial libraries, video series and mini-vlog shows. The playlists can be embedded on your blogs, websites, help centres or e-learning websites or share their link directly on Adilo.

1 Rating

Starting Price: $29 per month

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UserTesting

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

1 Rating

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Boast

Boast simplifies customer feedback, video testimonials, and online reviews with 3 easy steps. Get started by selecting a pre-built form template or creating a form from scratch. Customize your form questions and branding to meet your needs. Next, enroll your customers in sequences to automatically ask for feedback or a review. Boast will send a series of email or SMS requests to maximize your response rates. Embeddable widgets help you make the most of the customer feedback you receive. Customize which responses you want to display and how you want them to look. Then put a code on your website where you want them to appear.

Starting Price: $25 per month

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Vouch

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video. From recording/requesting video to managing/editing and sharing, Vouch brings the full video creation experience into a single browser tab. Perfect for screen recordings, capturing powerful testimonials and sharing team updates, Vouch empowers you to create impactful video at scale

Starting Price: $0.00

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Dovetail

Dovetail Research

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

Starting Price: $29/user/month

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QualNow

Get video of your target consumer answering your questions within the next 24 hours. First, choose your target audience to recruit from our pre-screened nationwide US consumer panel. Choose from 12 demographic filters. Add your custom screening questions. All panelists pre-screened for articulation. Next, enter the questions you would like your target audience to answer with recorded video replies. Within minutes of launching you'll start getting videos of your target consumer answering your questions. Use our built-in tools to filter & analyze your results, and then share them with your team/client. Validate ideas for ads, messaging, branding, packaging (and more) at every stage of your creative development process. Quickly & easily get consumer input on product concepts to shorten your time to market for unique product concepts. Get to know your target consumer in their own words, helping you develop messaging and content that resonates & converts.

Starting Price: $10

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Rayfeed

Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.

Starting Price: $36 per month

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ShoutOut

Create fully branded videos on a smartphone, automatically. Build your branding template, send participants a URL to record video clips on a smartphone, then, in seconds, ShoutOut automatically creates fully branded videos with music, graphics and name captions to share, download or embed on your website. Build your branding template easily using your choice of intro, outro, logos, graphic overlay and call to action. Upload your own videos or use our library of stock videos and music. Invite participants to record or record yourself on a smartphone. All via a QR code or URL, no app to install. Record the video clip, trim, add name caption or review details and press upload. These video clips get instantly combined with your branding elements and some patent pending magic to create a professional quality sharable video. You can also upload multiple video clips and photos to use in compilation, listing, highlight, Q&A or many other videos. No editing experience needed.

Starting Price: $35 per user per month

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Revscog

The power of an entire agency testimonial campaign with just one click. Revscog makes it easy to request, filter, and display video reviews from your clients. We're on a mission to make video the highlight of social proof. To do that, we're making it stupid simple to automate and simplify the process. Send review requests by text to clients, either automated or individually. Your client records a video testimonial directly from their phone. View all recorded video reviews, and choose which to feature on your website. Showcase the best video reviews directly on your website. Create a custom call-to-action for your widget to increase conversion. Create instant transcriptions of videos, boosting SEO. We're on a mission to make video the highlight of social proof. That starts with making sure you're successful. Our team is here to make sure you make the most of Revscog. We're putting together a library of video content to help.

Starting Price: $20 per month

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Ravely

Video and social reviews help your customers view your brand as more trustworthy, positively impacting their purchase decisions. Collect reviews in less than a minute! A review collection page will be created for your account; share your page link via email, WhatsApp, Telegram, social media and more, and watch those reviews roll in! Present all of your best customer voices in one giant Wall of Love. Elegantly designed, unobtrusive widget that floats on the bottom left of your website.

Starting Price: $19 per month

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Vocal Video

Vocal Video is an all-in-one platform that enables organizations to remotely collect, edit, publish, and share professional-quality video testimonials and reviews. Users can send customizable video request links, allowing respondents to record responses from any device without installing additional software. It offers over 49 expert-crafted templates to streamline the collection process, including options for video greetings and incentives to boost response rates. Upon receiving a response, Vocal Video automatically generates a complete video featuring the user's branding, motion graphics, subtitles, and scene transitions. The intuitive editing tools allow for trimming clips, adding filters, changing music, and inserting calls to action. Additionally, it supports transforming audio responses into engaging videos with audiograms and onscreen subtitles. Vocal Video provides ad-free hosting and embedding options, enabling users to showcase videos and dynamic galleries on their websites.

Starting Price: $69 per month

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RecRam

RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.

Starting Price: $65 per month

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Plotto

You can get the full picture with Plotto, the online video research solution with survey and storytelling tools. Plotto is the one-stop-shop for creating, collecting, analyzing and editing video survey responses. With Plotto, your respondents can tell their story in their own words via a self-recorded testimonial video; face-to-face, close-up, authentic and truthful. You get the whole story with all the subtleties; communicated in their own words in their own way. You understand their smiles, their hesitations, their unhappiness. You can uncover the truth. No need to download anything as Plotto is totally browser-based and works across mobile, tablet and desktop. Enhance understanding of what is said with how it is said. Tools include transcription, keyword trend analysis, sentiment analysis, facial emotion analysis and graphical data filter tools. Easily create showreels to share the stories and all content is yours to own.

Starting Price: $120 one-time payment

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Verbate.co

A specialist video insight agency. With a unique self-filmed video methodology in our toolkit. To give you authentic, real-life, honest insights that inspire action. With global coverage, fast turnaround and online efficiency. Combination of self-curated smartphone video uploads and closed questions via an email or sms survey. Qualitative videos provide depth and reveal all issues. Quantitative answers add robustness and give a prioritization perspective. Have access to the Verbate platform and technology either for self-curated ad hoc projects or on a subscription basis. Create your own surveys with our user-friendly software and watch the videos come in. We have a global recruitment capability, meaning you can speak to consumers from far and wide. Consumer feedback is instantly uploaded to our platform, meaning a rapid turnaround to our analysis. You also have the option of seeing and hearing consumer feedback as it is uploaded (with or without our added analysis).

Starting Price: $49 per month

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Trust

Collect and display authentic testimonials & ratings in minutes. Testimonials by Trust include clients’ photos and backlinks to their websites or social media accounts making the feedback sound more trustworthy than an anonymous one. Moreover, video testimonials put a face to your business and evoke emotions. It’s hard to resist stories of people who face and overcome the same problems. If your clients are visibly satisfied and thankful because of your work, other people will feel it, too. Spice up written testimonials and humanize your work with eye-catching video reviews. Ask your clients to record or upload their video testimonials right from the survey as well as make use of existing videos from Facebook, Youtube, etc. With testimonials by Trust, your future clients won’t doubt the fact that your clients’ love is real.

Starting Price: $7 per month

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Voxpopme

Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.

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UserTribe

We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.

Starting Price: $150 per year

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Videoform

VideoForm helps marketers convert more leads & engage in interactive conversations with customers. Interactive Videos to Build Business Relationships. Videoform lets you create a video ‘you’ to interact with prospects, personally. Use one of our pre-existing templates, or build a VideoForm from scratch. Either way, creating your own conversation takes just 3 steps. Let your users respond the way they want - video, audio or text without downloading new software. It’s human nature to trust a voice with a face. Build consumer trust using nothing but your charm and personality. VideoForm helps you build face-to-face dialogue & create a human connection with your prospects. We have made it easy for you to start. Choose from templates for your industry or use case. We understand ads. Add title & description to your landing pages & make changes as needed. Paste your analytics, FB pixel or tag manager ID & the rest is taken care of.

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Outside Voice

Start collecting answers from your respondents over their favorite platform. Experience the benefits of building on WhatsApp, the world's most popular and beloved platform. 1 in 3 people worldwide use WhatsApp on a daily basis. Don’t ask people to download yet another app when they already have something they love using. Don’t get buried in someone's email inbox, get replied to immediately by going straight to their WhatsApp inbox. Go from a turnaround of hours to minutes. WhatsApp is where respondents feel most comfortable sharing their thoughts and opinions. Meet your respondents where there want to be met. Get response rates of up to >95%. Stop making respondents context switch between email links and clunky websites and talk to them where they already are. Quantitative answers get you the “what” but not the “why.” Combine multi-choice answers with video and audio to get deeper insights by letting people express themselves more fully.

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ReelProof

ReelProof By ShakStudios

Let AI interview your customers and turn their best moments into shareable video reels. No hassle, no scheduling – just results. Key Features: - AI-Powered Customer Interviews: Collect testimonials effortlessly with AI conducting the interviews. - Low-Friction Collector link: Share a link to capture testimonials without scheduling or hassle. - Instant Clips: Get AI-clipped, ready-to-use video reels. - Professional Video Editing: Human video experts edit clips for high-quality, branded content. - Dedicated Support: Receive tailored video marketing support.

Starting Price: $99/month

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Testimonial Hero

Testimonial Hero is a customer storytelling agency that enables businesses to identify and activate their customer stories to drive brand awareness, attract new customers, shorten sales cycles, and close deals faster. We offer a range of services including customer testimonials, employee testimonials, written case studies, event testimonials, self-capture solutions, and microcontent. Testimonial Hero serves various industries such as software, franchisors, cybersecurity, building materials, medical devices, and agencies. Our approach combines authentic and professional video and written testimonials with a strategic methodology to help clients close trust gaps and accelerate deal closures. Testimonial Hero offers both remote and on-site customer testimonials, leveraging a global network of videographers to provide high-quality content anywhere in the world.

Starting Price: $5,700 per month

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Forsta

The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need.

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StoryTap

Left Stuff

Grow your business with original customer videos for every market. StoryTap’s video platform boosts engagement and improves customer knowledge in any language. Help buyers make the right purchase decisions by taking the guesswork out of shopping online. Bridge the gap from in-store to online with human centred videos. Simplify comparisons of products and services. Build credibility by showing how customers really feel. Share insightful video answers to FAQs to help buyers and customers make more informed purchase decisions. Drive higher search rankings and share of voice with video distribution across search engines, YouTube and social media. Expand your marketing mix beyond influencers with videos from real customers or staff. Scale your content for Pinterest, Google, YouTube, Twitter, LinkedIn and Facebook with powerful user-generated social videos. Give your customers a voice while maintaining full control over your brand.

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mindswarms

Create breakthroughs in innovation by bringing the consumer voice into your research using mindswarms. Quickly surface insights you need to innovate your brand with our DIY research platform. You provide participants. We provide easy to use video survey and AI tools to get research done. You know the audience you want to hear from but need help finding them. DIY + Recruit is all the power of DIY plus our recruiting expertise and exclusive database of 250,000 consumers. Get the consumer insights you value without being saddled with all of the work. Our expert researchers become an integral part of your team to help design, recruit for, and report on your study. Our highly experienced team of research experts is here to ensure you find the unexpected consumer insight “unlock.” Video answers to survey questions are available in as little as 24 hours. Every video answer is meticulously reviewed to ensure the highest possible quality.

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Gather Voices

Effortlessly collect & share video from your community, anytime, anywhere. Discover how 100+ organizations are using our Video Relationship Management software to drive more engagement than ever before. Drive more revenue faster than ever before with our new pre-configured video requests, activation playbooks, and content utilization strategies. Simplifies video content creation, making it scalable and affordable. Enables easy management and sharing of video content with your audience. Facilitates collaboration with customers and employees. Strengthens human relationships one video, one community at a time. From our deep experience working with associations, we'll show you how to leverage member videos, increasing member engagement & non-dues revenue. From marketing to internal communications to advocacy, businesses are using Gather Voices to harness the power of video to engage their audiences and drive results.

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Widewail

In the Trust Economy, your customers sell to each other. Social proof via customer reviews is powering the modern shopping experience. With Widewail's trust marketing platform you can capture, distribute and shape the narrative around your business through the words of your customers with great reviews and video testimonial content. Drive more new customers to your website with a high volume of 5-star Google reviews. With Widewail Invite, it’s easy. We integrate with your system of record and automatically send review requests to your customers. Customize your review invitation experience, and then let Widewail work its magic in the background. Collect video testimonials that convert more prospects into buyers, made easy with automation. Share video social proof at the right moment to persuade and build trust. Gain an edge in search rankings with SEO-optimized review responses. Trust our team of expert responders to monitor and respond to all of your reviews.

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Snoball

Build momentum with Snoball, the #1 word of mouth marketing platform. Automatically generate referrals, create marketing assets, and collect reviews from your happy customers. You hope your customers will naturally talk about you online. You hope they will refer their friends to your business. Snoball systematizes your word of mouth marketing. Meaning, you connect your CRM to our platform and the power of your happy customers is unleashed. Take control of your online reviews, enhance your reputation throughout the sales cycle, and, most importantly, get more referrals from your happy customers. Automate your referral process with minimal start-up time. You don't need your reps to sign up and follow through on a referral program. Integration with your CRM means the referral and endorsement outreach launches without the rep doing anything.

Starting Price: $499 per month

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Best Consumer Video Feedback Software for Cloud

Compare the Top Consumer Video Feedback Software for Cloud as of February 2026

What is Consumer Video Feedback Software for Cloud?

Discuss.io

VideoAsk

VideoPeel

Adilo

UserTesting

Boast

Vouch

Dovetail

QualNow

Rayfeed

ShoutOut

Revscog

Ravely

Vocal Video

RecRam

Plotto

Verbate.co

Trust

Voxpopme

UserTribe

Videoform

Outside Voice

ReelProof

Testimonial Hero

Forsta

StoryTap

mindswarms

Gather Voices

Widewail

Snoball

Best Consumer Video Feedback Software for Cloud

Compare the Top Consumer Video Feedback Software for Cloud as of February 2026

What is Consumer Video Feedback Software for Cloud?

Discuss.io

VideoAsk

VideoPeel

Adilo

UserTesting

Boast

Vouch

Dovetail

QualNow

Rayfeed

ShoutOut

Revscog

Ravely

Vocal Video

RecRam

Plotto

Verbate.co

Trust

Voxpopme

UserTribe

Videoform

Outside Voice

ReelProof

Testimonial Hero

Forsta

StoryTap

mindswarms

Gather Voices

Widewail

Snoball

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