About
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization.
Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time.
Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform.
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About
Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.
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Audience
Workforce management solution for HR departments looking for labor optimization
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingFree Pro plan: Free for life
Pro plan: $39/month or $469/year Pro Max plan: $49/month or $589/year Enterprise plans: Call for pricing, +1 (800) 646-0520 SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSogolytics
Founded: 2009
United States
www.sogolytics.com
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Company InformationUniFocus
Founded: 1998
United States
www.unifocus.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Employee Engagement Features
Benchmarking
Not Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Feedback Management
Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Not Supported
Pulse Surveys
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
360 Degree Feedback Features
Dashboard
Supported
Feedback / Surveys
Supported
Progress Tracking
Not Supported
Question Library
Supported
Rater Selection
Supported
Self Service Portal
Supported
Supports External Reviewers
Supported
Customer Success Features
Account Alerts
Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Experience Management Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
HR Analytics Features
Compensation Plan Modeling
Not Supported
Dashboard
Supported
HR Metrics Library
Supported
Leave & Absence Reporting
Not Supported
Predictive Modeling
Not Supported
Recruiting Management
Not Supported
Succession Planning
Not Supported
Talent Management
Not Supported
Trend Analysis
Supported
Turnover Tracking
Not Supported
SMS Survey Features
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Audience Targeting
Supported
Campaign Management
Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Not Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Scheduled Messaging
Not Supported
Survey Builder
Supported
Template Management
Supported
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Attendance Tracking Features
Absence Management
Not Supported
Calendar Management
Not Supported
Employee Scheduling
Not Supported
Employee Time Clock
Not Supported
FMLA Tracking
Not Supported
Overtime Tracking
Not Supported
Reporting/Analytics
Supported
Self Service Portal
Supported
Time Tracking
Not Supported
Timesheets
Supported
Vacation / Leave Tracking
Supported
Employee Scheduling Features
Appointment Management
Not Supported
Automated Scheduling
Supported
Calendar Management
Not Supported
Employee Database
Supported
Group Scheduling
Not Supported
Messaging
Not Supported
Mobile Access
Not Supported
Payroll Management
Not Supported
Reporting/Analytics
Supported
Resource Management
Not Supported
Schedule Distribution
Not Supported
Scheduling
Not Supported
Shift Scheduling
Not Supported
Shift Swapping
Supported
Time Clock
Not Supported
Time Tracking
Not Supported
Vacation / Leave Tracking
Supported
Hospitality Property Management Features
Built-in Accounting
Not Supported
Catering
Not Supported
CRM
Not Supported
Employee Management
Supported
Extended Stay
Not Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Not Supported
Housekeeping Management
Not Supported
Loyalty Program
Not Supported
Maintenance Management
Not Supported
Marketing Automation
Not Supported
Marketing Management
Not Supported
Multi-Property
Not Supported
Online Booking
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Reviews Management
Not Supported
Single Property
Not Supported
Vacation Rental
Not Supported
Human Resources Features
360 Degree Feedback
Not Supported
Applicant Tracking
Not Supported
Attendance Management
Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Supported
Employee Database
Supported
Employee Lifecycle Management
Not Supported
Onboarding
Not Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Not Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Supported
Time Off Management
Supported
Timesheets
Supported
Training Management
Not Supported
Time Clock Features
Biometric Recognition
Supported
Hourly Employee Tracking
Not Supported
Messaging
Not Supported
Mobile Access
Not Supported
Online Punch Card
Not Supported
Payroll Management
Not Supported
Punch card
Not Supported
Reporting/Analytics
Supported
Salaried Employee Tracking
Not Supported
Sick Leave Tracking
Supported
Vacation / Leave Tracking
Supported
Workstation Tracking
Not Supported
Workforce Management Features
Budgeting & Forecasting
Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Not Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Integrations
Adobe Marketo Engage
Supported
Asana
Supported
Gmail
Supported
Google Analytics
Supported
Google Calendar
Supported
Google Drive
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
HubSpot Marketing Hub
Supported
Mailchimp
Supported
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Integrations
Adobe Marketo Engage
Not Supported
Asana
Not Supported
Gmail
Not Supported
Google Analytics
Not Supported
Google Calendar
Not Supported
Google Drive
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
HubSpot Marketing Hub
Not Supported
Mailchimp
Not Supported
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