MyUsage Customer Portal

MyUsage Customer Portal

Exceleron Software
READi System

READi System

OpSolve
+
+

Related Products

  • Cadebill
    1 Rating
    Visit Website
  • Insightful
    707 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Nasdaq Boardvantage
    319 Ratings
    Visit Website
  • Bright Data
    1,430 Ratings
    Visit Website
  • InterProse ACE
    147 Ratings
    Visit Website
  • Rise Vision
    1,540 Ratings
    Visit Website
  • iBabs
    79 Ratings
    Visit Website
  • D&B Finance Analytics
    802 Ratings
    Visit Website

About

We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.

About

READi™ System facilitates operational excellence by providing robust workflow management functionality configured to align with your business processes. In addition, READi™ System provides the core customer data and customer relationship management features that support your efforts to build better (and more profitable) relationships with your customers. Customer care is really all about providing your customers with the highest possible level of service. The READi™ Express, web-based, CRM platform, can provide your organization with the tools it needs to raise customer service to new levels while improving your efficiency and bottom line. The presentation layer (screen design) is the best in the industry. READi™ System makes customer enrollment smoother by providing complete order entry, turn-on work order, customer notification, and initial billing easier and more efficient.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For consumers looking for a online utility customer app that will help them how and when to consume utilities judiciously

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$25000.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Exceleron Software
Founded: 1999
United States
exceleron.com

Company Information

OpSolve
Founded: 2001
United States
opsolve.com/solutions/readi-system/

Alternatives

Net@Suite

Net@Suite

Engineering

Alternatives

Bynry SMART360

Bynry SMART360

Bynry INC
MyUsage Customer Portal

MyUsage Customer Portal

Exceleron Software
Bynry SMART360

Bynry SMART360

Bynry INC
Capricorn

Capricorn

SilverBlaze

Categories

Portal Supported
Utility Billing Supported

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Supported
Water Supported
Work Order Management Not Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Not Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Supported

Integrations

Itron Enterprise Meter Data Management Supported

Integrations

Itron Enterprise Meter Data Management Not Supported
Claim MyUsage Customer Portal and update features and information
Claim MyUsage Customer Portal and update features and information
Claim READi System and update features and information
Claim READi System and update features and information