MyUsage Customer PortalExceleron Software
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READi SystemOpSolve
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Related Products
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About
We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.
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About
READi™ System facilitates operational excellence by providing robust workflow management functionality configured to align with your business processes. In addition, READi™ System provides the core customer data and customer relationship management features that support your efforts to build better (and more profitable) relationships with your customers. Customer care is really all about providing your customers with the highest possible level of service. The READi™ Express, web-based, CRM platform, can provide your organization with the tools it needs to raise customer service to new levels while improving your efficiency and bottom line. The presentation layer (screen design) is the best in the industry. READi™ System makes customer enrollment smoother by providing complete order entry, turn-on work order, customer notification, and initial billing easier and more efficient.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
For consumers looking for a online utility customer app that will help them how and when to consume utilities judiciously
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Audience
Companies searching for a solution to manage and improve their operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$25000.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationExceleron Software
Founded: 1999
United States
exceleron.com
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Company InformationOpSolve
Founded: 2001
United States
opsolve.com/solutions/readi-system/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Cable
Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Supported
Water
Supported
Work Order Management
Not Supported
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Not Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
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Integrations
Itron Enterprise Meter Data Management
Not Supported
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