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About

Mention Me's software powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, PrettyLittleThing and Zipcar. Mention Me Refer incentivises word-of-mouth to turn customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customisable customer journey offers 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals. Optimise performance with advanced AB testing and segmentation. Best suited to businesses with 4000+ monthly orders.

About

If you want to build a stronger connection with your customers and turn them into company advocates who evangelize your brand, use Thnks to foster stronger relationships with your clients, build brand loyalty, and make your customers feel personally cared about by expressing gratitude. If you are leading a virtual user training for a customer, wow them with a power lunch for the team sent earlier in the day so that they can order in at the office and turn your presentation into a lunch and learn experience! We all make mistakes, but it’s what you do after that matters for your customers. Resolve the tricky situation with a little humor and breakfast on you by sending an ‘eggstra’ sorry sandwich. Whether it’s related to business or something exciting in your client’s personal life, Thnks has so many options for saying “congrats!”. Some of our most popular options are cocktail kits with all the ingredients to make your client’s favorite drink!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Suitable for online businesses across all sectors including fashion, beauty, travel, food & drink, entertainment, finance and energy.

Audience

Companies seeking an engagement solution to build a stronger connection with their customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Mention Me
Founded: 2013
United Kingdom
mention-me.com

Company Information

Thnks
United States
www.thnks.com/customer-engagement

Alternatives

Alternatives

Categories

Advocacy Supported
Customer Advocacy Supported
Customer Loyalty Supported
Customer Retention Supported
Referral Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Advocacy Features

Advocate Management Supported
Campaign Management Not Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Not Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Supported
Communication Management Not Supported
Community Management Not Supported
Gamification Not Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

Attentive Supported
Bloomreach Supported
Gmail Not Supported
Google Chrome Not Supported
Magento Supported
Ometria Supported
SAP Store Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
X (Twitter) Not Supported

Integrations

Attentive Not Supported
Bloomreach Not Supported
Gmail Supported
Google Chrome Supported
Magento Not Supported
Ometria Not Supported
SAP Store Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
X (Twitter) Supported
Claim Mention Me and update features and information
Claim Mention Me and update features and information
Claim Thnks and update features and information
Claim Thnks and update features and information