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About

Do you know why a visitor left your website before completing his or her purchase? Lucky Orange knows why. Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features: * Dynamic Heatmaps: Navigate through your website just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas. * User Recordings: Act like a DVR for your website, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your website. * Form Analytics:Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Live Chat: Respond quickly to questions and even “co-browse” with visitors * Surveys & Polls: Create pop-up poll questions for a specific page or just for targeted visitors.

About

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Business owners, marketers, developers, UX professionals, small businesses, agencies, enterprises

Audience

Ecommerce, Digital Marketing Agencies, Banking And Securities, Media & Entertainment, Govenment

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Version Not Supported
Free Trial Supported

Pricing

$33/month
Plus $33/Month
Business $99/Month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Very helpful to understand how customers are interacting on your site live. The live feature is great, and tracks all relevant information - geography, device, etc.

Cons

  • Their interface could be nicer, but once you get past that the data is very good.

Pros & Cons from Real Users

Pros

  • Easy to integrate, user-friendly interface, reasonable price, decent features, and good customer service.
  • It is easy to use and provides helpful insights. Live session recordings can be accessed anytime and heatmaps are available until manually deleted.
  • Session replay feature allow me to find out what was wrong with my website visitors. What challenges they were facing. It's great tool allow us to view Sessions as well as Heatmap.
  • Easy to set up, simple dashboard, session recordings and analytics, surveys & polls, and heatmaps. Good customer service and support team.
  • Reasonable price, decent features, and good customer service. Survey & Feedback Tools are great to use.

Cons

  • Session recordings cannot be customized. Otherwise good tool.
  • I didn’t find any downsides to using WebMaxy. Good for me!
  • None. They can have Live Session feature where we can view live user session interaction.
  • I’ve got no cons in my mind. Their free plan is good for trial.
  • Session recordings are not configurable. No other cons for me.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lucky Orange
Founded: 2011
United States
www.luckyorange.com

Company Information

WebMaxy
Founded: 2010
India
www.webmaxy.co

Alternatives

Alternatives

Go Analyze

Go Analyze

Analyze Enterprises

Categories

Co-Browsing Supported
Digital Analytics Supported
Heatmap Supported
Session Replay Supported
Web Analytics Supported

Categories

Customer Feedback Supported
Heatmap Supported
Session Replay Supported
Survey Supported
User Research Supported
UX Supported
Visual Feedback Supported
Web Analytics Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Supported
For Sales Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Supported
Website Analytics Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Not Supported
Form Analytics Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Supported

Website Optimization Tools Features

Competitor Analysis Supported
Content Management Supported
Keyword Research Tools Supported
Link Management Supported
Performance Metrics Supported
Problem Area Alerts Supported

Integrations

BigCommerce Supported
HubSpot Content Hub Supported
Instapage Supported
Magento Supported
PrestaShop Supported
Shopify Supported
Squarespace Supported
Unbounce Supported
Weebly Supported
Wix Supported
WordPress Supported
ClickFunnels Not Supported
Drupal Not Supported
Freshpaint Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Joomla! Not Supported
Ketch Supported
Leadpages Not Supported
Shoplazza Supported

Integrations

BigCommerce Supported
HubSpot Content Hub Supported
Instapage Supported
Magento Supported
PrestaShop Supported
Shopify Supported
Squarespace Supported
Unbounce Supported
Weebly Supported
Wix Supported
WordPress Supported
ClickFunnels Supported
Drupal Supported
Freshpaint Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Joomla! Supported
Ketch Not Supported
Leadpages Supported
Shoplazza Not Supported
Claim Lucky Orange and update features and information
Claim Lucky Orange and update features and information
Claim WebMaxy Analyzer and update features and information
Claim WebMaxy Analyzer and update features and information