Irisys Queue ManagementIRISYS
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MeQueN7
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Related Products
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About
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.
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About
Enable your customers to plan their store visits and enhance their customer journey with MeQue queue management system. MeQue allows social distancing while still maintaining customer experience and operational efficiency with virtual queuing, scheduled appointments and contactless online order pickups. No matter what the situation is around, we understand how important is the customer experience and that you want your customers to be safe, happy and stress-free. Give your customers an easy, flexible and interactive appointment scheduling through any channel. Provide automated notifications & 2-way communication to avoid any onsite wait times. Ease your customer management and improve service quality. Make customer journeys more efficient by eliminating lines & speed up transactions. Enable your customers to join the queue from any location and get real time alerts on their wait time and position wherever they are. You can predict and plan better to focus on customer needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses looking for a software solution to improve checkout processes and customer satisfaction
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Audience
Companies looking for a virtual queue management solution to optimize their customer’s experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationIRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management
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Company InformationN7
Founded: 2017
United Kingdom
www.n7.io/meque-remote-virtual-que-management.html
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Alternatives |
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Categories |
Categories |
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Integrations
Cohesion
Supported
ICONICS' Intelligent Building Software (IBSS)
Supported
Synergy eCase
Supported
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Integrations
Cohesion
Not Supported
ICONICS' Intelligent Building Software (IBSS)
Not Supported
Synergy eCase
Not Supported
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