bten

bten

Bten
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About

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

About

You register your sales, and we send evaluation requests, encouraging your customers to publicly share positive experiences and to contact your company if there is any dissatisfaction. Respond to your customers within the tool itself to demonstrate that you care about their satisfaction. When your client takes the time to make a positive or negative assessment of your company he is giving you a valuable indication of where to invest or improve. Organic engagement with your customers doesn’t have to be an expensive time-consuming chore. Bten provides you with communication tools that can help you drive dollars to the bottom line. Every step can be branded to fit your organization and customized to retrieve the information that you need while offering your patrons an experience that helps become a growth-driver for your operation. When people talk about the importance of follow-through in the customer experience, they’re talking about the importance bten.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Engagement platform for companies

Audience

NPS solution that helps companies improve their Google reviews

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Super cool tool and works great to be able to get reviews from your happy customers. Very impressed.

Cons

  • Not much, maybe kinda slow on updates but it's reliable as is.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

InputKit
Founded: 2017
Canada
inputkit.io

Company Information

Bten
Founded: 2019
United States
bten.us

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

ZACsuite

ZACsuite

Zelando

Categories

NPS Supported
Survey Supported

Categories

Brand Management Supported
NPS Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

Google Business Profile Not Supported
RubberDuck Supported
Salesforce Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Wufoo Supported

Integrations

Google Business Profile Supported
RubberDuck Not Supported
Salesforce Supported
WhatsApp Supported
WooCommerce Supported
Wufoo Not Supported
Claim InputKit and update features and information
Claim InputKit and update features and information
Claim bten and update features and information
Claim bten and update features and information