ServiceNetwork

ServiceNetwork

ServiceCentral
+

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About

Ecotrak is your all-in-one platform to keep your facilities running and your focus on growing your business, designed to simplify facilities, asset and project management for multi-site businesses. Founded in 2018 and headquartered in Irvine, California, we are on a mission to empower people with actionable information to make better business decisions. At Ecotrak, we’re here for the folks who keep businesses running. Our platform is built to help service industries— restaurants, c-stores, car washes, grocery stores, and more—manage their assets seamlessly, streamline maintenance, and make smarter decisions. Our cloud-based platform is increasing efficiency, reducing repair & maintenance spend and helping businesses grow & scale quickly. Learn more at ecotrak.com

About

FMX is facilities management software built by facilities managers. The software helps organizations streamline their day-to-day operations, demonstrate how their team is performing, and reveal blind spots they may have missed to maximize their resources. Decrease work order resolution time, organize preventive maintenance tasks, and manage your equipment and assets all in one easy-to-use system. FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, the team makes it their priority to help you achieve operational excellence and improve your bottom line.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in search of a solution to manage their facilities and save money with real-time, actionable data

Audience

K-12 Schools, Manufacturing, Religious Organizations, Property Management, Government, Non-Profits, Zoos, Higher Education, Healthcare, Restaurants, and Banks

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

Contact sales for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$35/user/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Ecotrak
Founded: 2018
United States
ecotrak.com

Company Information

FMX
Founded: 2012
United States
www.gofmx.com

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Alternatives

NewWaySERVICE

NewWaySERVICE

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The Asset Guardian EAM (TAG)

The Asset Guardian EAM (TAG)

Verosoft Design Inc
Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)
Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)

Categories

Asset Tracking Supported
CMMS Supported
Scheduling Supported
Vendor Management Supported
Work Order Supported

Categories

Asset Tracking Supported
CMMS Supported
Scheduling Supported
Work Order Supported

Categories

Asset Tracking Features

Activity Tracking Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Supported
Reservations Not Supported
Service History Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Supported
Reminders Supported
To-Do List Supported
Vendor Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Vendor Management Features

Audit Management Not Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Not Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Supported
Vendor Performance Rating Supported
Vendor Qualification Tracking Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Not Supported
Repair Management Supported
Returns Management Not Supported
Service Management Supported
Warranty Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Supported
Reservations Supported
Service History Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Supported
Key & Lock Management Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Supported
Reminders Supported
To-Do List Supported
Vendor Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

First Arriving Dashboards Not Supported
7shifts Supported
ADP DataCloud Supported
Blackbaud K-12 Not Supported
Church Community Builder Not Supported
Davisware Vision Supported
FastReport FMX Not Supported
JD Edwards EnterpriseOne Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Restaurant365 Supported
Slack Not Supported
Sockeye Not Supported
Telegram Supported
Veracross Not Supported
Wisely Supported

Integrations

First Arriving Dashboards Supported
7shifts Not Supported
ADP DataCloud Not Supported
Blackbaud K-12 Supported
Church Community Builder Supported
Davisware Vision Not Supported
FastReport FMX Supported
JD Edwards EnterpriseOne Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Restaurant365 Not Supported
Slack Supported
Sockeye Supported
Telegram Not Supported
Veracross Supported
Wisely Not Supported

Integrations

First Arriving Dashboards Not Supported
7shifts Not Supported
ADP DataCloud Not Supported
Blackbaud K-12 Not Supported
Church Community Builder Not Supported
Davisware Vision Not Supported
FastReport FMX Not Supported
JD Edwards EnterpriseOne Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Restaurant365 Not Supported
Slack Not Supported
Sockeye Not Supported
Telegram Not Supported
Veracross Not Supported
Wisely Not Supported
Claim Ecotrak and update features and information
Claim Ecotrak and update features and information
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Claim FMX and update features and information
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Claim ServiceNetwork and update features and information