ServiceNetworkServiceCentral
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Related Products
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About
FMX is facilities management software built by facilities managers. The software helps organizations streamline their day-to-day operations, demonstrate how their team is performing, and reveal blind spots they may have missed to maximize their resources.
Decrease work order resolution time, organize preventive maintenance tasks, and manage your equipment and assets all in one easy-to-use system.
FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, the team makes it their priority to help you achieve operational excellence and improve your bottom line.
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About
ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
K-12 Schools, Manufacturing, Religious Organizations, Property Management, Government, Non-Profits, Zoos, Higher Education, Healthcare, Restaurants, and Banks
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Audience
Networking contractors looking for a software solution to deliver better third-party services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35/user/month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationFMX
Founded: 2012
United States
www.gofmx.com
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Company InformationServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/
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Alternatives |
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Categories |
Categories |
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Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Supported
Checkout / Check-In
Not Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Not Supported
Inventory Management
Supported
Location Tracking
Not Supported
QR Codes
Supported
Reservations
Supported
Service History
Supported
Building Maintenance Features
Asset Tracking
Supported
Commercial Properties
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Job Costing
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Residential Properties
Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
CMMS Features
Asset Tracking
Supported
Calibration Management
Supported
Inventory Control
Supported
Key & Lock Management
Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Supported
Schools
Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Supported
Inventory Optimization
Supported
Kitting
Not Supported
Manufacturing Inventory Management
Not Supported
Mobile Access
Supported
Multi-Channel Management
Not Supported
Product Identification
Supported
Reorder Management
Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Supported
Calibration Management
Supported
Dispatch Management
Supported
Inventory Control
Supported
Inventory Management
Supported
Key & Lock Management
Supported
Mobile Access
Supported
Planning Calendar
Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Preventive Maintenance Features
Condition Monitoring
Supported
Inspection Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Predictive Maintenance
Supported
Purchasing
Supported
Reminders
Supported
To-Do List
Supported
Vendor Management
Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Reservations
Supported
Resource Scheduling
Supported
Room Booking Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Warranty Management Features
Contract Management
Supported
Eligibility Verification
Supported
For Field Service
Supported
For General Contractors
Not Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
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Integrations
First Arriving Dashboards
Supported
Blackbaud K-12
Supported
Church Community Builder
Supported
FastReport FMX
Supported
JD Edwards EnterpriseOne
Supported
QuickBooks Online
Supported
QuickBooks Online Advanced
Supported
Slack
Supported
Sockeye
Supported
Veracross
Supported
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Integrations
First Arriving Dashboards
Not Supported
Blackbaud K-12
Not Supported
Church Community Builder
Not Supported
FastReport FMX
Not Supported
JD Edwards EnterpriseOne
Not Supported
QuickBooks Online
Not Supported
QuickBooks Online Advanced
Not Supported
Slack
Not Supported
Sockeye
Not Supported
Veracross
Not Supported
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