Related Products
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About
DeskDay is redefining how MSPs and IT teams deliver IT support.
It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.
At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).
This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.
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About
Rocketlane is an agentic, all-in-one professional services automation platform that helps delivery teams manage projects, people, profits, and customer experience in one place. The platform unifies project delivery, resource management, financial management, client collaboration, customer intelligence, documents, forms, sheets, chat, and workflows. Rocketlane’s AI agents help automate frontline work, govern processes, surface customer risks, and learn from delivery patterns. Nitro supports workflows such as SOW creation, sales handoffs, implementation discovery, project planning, configuration, migration, validations, and go-live execution. The platform provides real-time visibility into utilization, margins, budgets, staffing, customer commitments, blockers, scope creep, escalations, and expansion opportunities. Built for professional services, onboarding, implementation, SaaS, fintech, marketing, and IT services teams, Rocketlane helps organizations deliver client work faster, leaner
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSPs and IT departments
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Audience
Professional services teams, customer onboarding teams, implementation teams, SaaS companies, fintech companies, marketing agencies, IT services firms, delivery leaders, resource managers, operations teams, customer success teams, and organizations that need PSA software, project delivery management, resource planning, profitability tracking, client portals, customer intelligence, AI agents, workflow automation, SOW creation, implementation planning, utilization management, and delivery governance
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$79
PER/TECH/MONTH
Free Version
Not Supported
Free Trial
Supported
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Pricing
$19/month/user
Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 21-day trial.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDeskDay
Founded: 2021
United States
deskday.com
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Company InformationRocketlane
Founded: 2020
United States
www.rocketlane.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Supported
Remote Access
Not Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Not Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
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Integrations
Boomerang
Not Supported
BotDojo
Not Supported
Hudu
Supported
Jira
Not Supported
Konnectify
Not Supported
Level
Supported
Motileo
Not Supported
N-able N‑central
Supported
NinjaOne
Supported
N‑able N-sight RMM
Supported
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Integrations
Boomerang
Supported
BotDojo
Supported
Hudu
Not Supported
Jira
Supported
Konnectify
Supported
Level
Not Supported
Motileo
Supported
N-able N‑central
Not Supported
NinjaOne
Not Supported
N‑able N-sight RMM
Not Supported
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