Chorus by ZoomInfo vs. Fathom vs. Fireflies.ai Comparison


Chorus by ZoomInfo ZoomInfo	Fathom Fathom.ai	Fireflies.ai Fireflies	+
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About Increase the success of your sales teams with Chorus by ZoomInfo, a conversation intelligence platform. Chorus by ZoomInfo provides sales teams the ability to capture, summarize, and analyze their customer meetings to identify opportunities and customer interests and improve meeting performance. Chorus also enables easy collaboration and integrates with Salesforce Enterprise and leading online meeting and sales engagement platforms. Capture and share your sales team's best talk tracks to create more quota-crushing "A" players. Unlock hidden insights from customer conversations that close deals.	About Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible.	About Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.
	Why Fathom is Better than Chorus by ZoomInfo Fathom is better than Chorus by ZoomInfo for organizations that need an accessible AI meeting assistant rather than a sales-focused conversation-intelligence system. Chorus captures and analyzes calls, meetings, and emails to support deal visibility, coaching, and revenue performance. Fathom provides automatic recordings, transcripts, summaries, action items, follow-up drafts, and CRM updates through a simpler experience applicable to sales, customer success, product, recruiting, and internal meetings. Its free individual plan also makes adoption easier without requiring a broader ZoomInfo deployment. See more Why Fathom is Better than Fireflies.ai Fathom is better than Fireflies.ai for users who want a focused meeting assistant with a particularly simple recording, review, and follow-up workflow. Fireflies has expanded into meetings, email, chat, CRM automation, APIs, and a searchable company knowledge base. Fathom concentrates on producing clear transcripts, summaries, action items, follow-up emails, CRM updates, and easily shared recordings. It also provides unlimited recordings and storage in its free individual version and offers a bot-free Zoom capture experience. This makes Fathom compelling for teams that value simplicity over a wider automation platform. See more
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Sales teams and professionals, including VP or Manager of Sales, Sales Operations Manager, Sales Enablement Managers, and Inside Sales Reps	Audience Fathom is best suited for individuals, sales teams, marketing teams, customer success teams, leadership teams, project teams, remote teams, operations teams, and organizations that need AI meeting notes, bot-free meeting capture, transcripts, summaries, action items, searchable conversations, topic monitoring, CRM updates, ChatGPT and Claude integrations, and meeting workflow automation	Audience Any organization that wants to Record, Transcribe and Search across their voice conversations
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported	Pricing $10 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 4.2 / 5 Read all reviews
Pros & Cons from Real Users Pros + Auto call recording. + Tracks and analyze sales and conversations. + Fantastic UX, easy to understand. + Share and note calls option. Cons - We had an overall positive experience with it.	Pros from Real Users Pros As someone who spends nearly every day on Zoom calls, Fathom has truly been a game-changer for me. It seamlessly integrates with my meetings and provides invaluable insights that make my day-to-day so much more productive. Fathom records my Zoom meetings automatically, which is a huge time-saver. I never have to worry about forgetting to hit record or losing important details. The highlights feature is particularly useful; it captures key moments of the meeting, so I can easily jump back to specific parts without scrubbing through the entire recording. The transcription is accurate, and the search function makes it so much easier to find exactly what I need. It also integrates well with my existing workflow, which has made a huge difference in reducing friction.	Pros & Cons from Real Users Pros The platform is seamless and just works automatically without requiring a lot of set up effort. I compared the transcription side by side with Google Speech, Microsoft and 4 other platforms and this is by far the best in terms of accuracy. We used to hire human transcribers for $1 per min and that used to be very expensive. Fireflies is super affordable for the amount of value the service provides. I've seen new features being added every month and the product keeps getting better. Honestly they should be charging more. Comparable solutions are charging $100 to $180/seat/mo whereas FF Pro is just $10. This is one of the few tools that is a must have for daily productivity. Fireflies can record, and transcribe all my meetings. I enjoy reading over the notes. Saves me a lot of time and able to multitask. Customer service is awesome. Krish was able to guide me through integration setup that I had no knowledge of. The team went above and beyond. Communication was smooth and easy to get my messages through. Of all the tools I've used, Fireflies had the best transcription for english meetings. It picks up unique words and proper nouns pretty well. I've also noticed how the accuracy improved over the 6 months I've been using the service. The team must be working on constantly tweaking. On their site they mentioned that when you edit your transcripts the system learns and improves. My favorite feature is the AI Tasks filter which shows me potential action items from the meeting. The service is also 10x cheaper than other enterprise services like Gong and Chorus. I can literally get everything I need for $15/mo whereas Gong quoted me $150/seat. Right now, it is hard to say. Their free service seemed to work very well but I am still waiting for them to address some of the issues I have facd with their premium service Cons Nothing really, I'd like to see them support video capture down the road along with audio So far so good. No cons. I think they should bump up the premium price a bit. I wish they supported more languages. Right now it is only English, but our team is global we'd like French and German. There have been challenges with transcription, with reliability and when you downgrade it seems the previous transcriptions is wiped from the account without any warning.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ZoomInfo Founded: 2007 United States www.zoominfo.com/products/chorus	Company Information Fathom.ai Founded: 2020 United States www.fathom.ai/	Company Information Fireflies Founded: 2016 United States fireflies.ai/
Alternatives Fathom Fathom.ai	Alternatives Jiminny	Alternatives Fathom Fathom.ai
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Demodesk	CallBricks	Otter.ai
Gong Gong.io	Gong Gong.io	Marsview Notes Marsview
SalesKen View All	Fireflies.ai Fireflies View All	Notta View All
Categories AI Meeting Assistants Supported Call Recording Supported Conversation Intelligence Supported Inside Sales Supported Revenue Intelligence Supported Sales Coaching Supported Sales Enablement Supported Sales Intelligence Supported	Categories AI Meeting Assistants Supported AI Productivity Supported AI Sales Assistants Supported AI Sales Tools Supported AI Tools Supported Call Recording Supported Conversation Intelligence Supported Productivity Supported Sales Coaching Supported Transcription Supported	Categories AI Meeting Assistants Supported AI Productivity Supported Call Recording Supported Conversation Intelligence Supported Revenue Intelligence Supported Speech to Text Supported Transcription Supported
Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Supported Video Call Recording Supported Conversation Intelligence Features Account Health Alerts Supported AI Insights Supported Call Analytics Supported Call Recording Supported Call Recording Cloud Storage Supported Call Snippets Supported Call Transcription Supported Call/Meeting Sharing Supported Sales Coaching Supported Topic Tags Supported Topic-Based Analytics Supported Video Conferencing Analytics Supported Win/Loss Analysis Supported Show More Features Inside Sales Features Auto-Dialing Supported Call List Management Not Supported Call Recording Supported Campaign Management Not Supported Dashboard Supported Data Management Not Supported Lead Capture Not Supported Lead Distribution Not Supported Lead Scoring Not Supported Performance Management Supported Sales Coaching Features Assessments Not Supported Audio / Video Conferencing Not Supported Built-In Course Authoring Not Supported Call Recording Supported Gamification Not Supported Goal Setting / Tracking Not Supported Learning Plans Supported Onboarding Supported Performance Metrics Supported Sales Enablement Features Collaboration Not Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Not Supported Meeting Management Not Supported Performance Management Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Supported Sales Intelligence Features CRM Integration Supported Data Cleaning Not Supported Data Enrichment Not Supported Data Import/Export Not Supported Data Mining Not Supported Data Verification Not Supported Email Integration Supported Lead Scoring Not Supported List Building Not Supported Performance Management Supported Pipeline Management Not Supported Predictive Modeling/Analytics Not Supported Prospecting Tools Not Supported Reporting/Analytics Supported Sales Forecasting Not Supported		Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Not Supported Video Call Recording Not Supported
Integrations Salesforce Supported Slack Supported Zoom Supported AccessOwl Not Supported ChatGPT Not Supported Cobl Not Supported CrmLeaf Not Supported Factomos Supported GoTo Meeting Supported InsideSales Playbooks Supported Motileo Not Supported Outreach Supported Quilt Supported Refold Supported RepVolt Not Supported Revo Supported RingCentral RingCX Supported Truto Supported Workers by Delos Not Supported join.me Supported Show More Integrations View All 40 Integrations	Integrations Salesforce Supported Slack Supported Zoom Supported AccessOwl Not Supported ChatGPT Not Supported Cobl Not Supported CrmLeaf Not Supported Factomos Not Supported GoTo Meeting Not Supported InsideSales Playbooks Not Supported Motileo Not Supported Outreach Not Supported Quilt Not Supported Refold Not Supported RepVolt Not Supported Revo Not Supported RingCentral RingCX Not Supported Truto Not Supported Workers by Delos Not Supported join.me Not Supported Show More Integrations View All 23 Integrations	Integrations Salesforce Supported Slack Supported Zoom Supported AccessOwl Supported ChatGPT Supported Cobl Supported CrmLeaf Supported Factomos Not Supported GoTo Meeting Supported InsideSales Playbooks Not Supported Motileo Supported Outreach Supported Quilt Not Supported Refold Supported RepVolt Supported Revo Supported RingCentral RingCX Supported Truto Supported Workers by Delos Supported join.me Supported Show More Integrations View All 84 Integrations
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