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About

No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.

About

LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.

About

Telnyx is a global communications infrastructure platform that provides voice, messaging, networking, and AI-powered real-time communication capabilities through a fully owned telecom stack. The platform combines carrier-grade networking, programmable identity systems, AI inference, and low-latency communication infrastructure to support real-time conversational AI agents and enterprise communication workflows. Telnyx owns and operates its entire network stack, including physical infrastructure, mobile core systems, edge processing, and AI compute layers, enabling faster performance and lower latency without relying on third-party telecom providers. The platform offers tools such as voice agent builders, speech-to-text, text-to-speech, global phone numbers, AI orchestration, and programmable compliance controls for building intelligent voice and messaging systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams looking for a solution to streamline and personalize their communications systems across multiple channels

Audience

Businesses of all sizes looking to automate and personalize customer communications across multiple channels.

Audience

Telnyx is designed for enterprises, developers, AI companies, telecom providers, customer service teams, healthcare organizations, financial institutions, and businesses that need scalable real-time voice, messaging, and AI-powered communication infrastructure

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

299
Set-up fee + Monthly fee
Free Version Not Supported
Free Trial Supported

Pricing

Just pay for what you use -- there's no need for a contract. We'll automatically apply discounts as you scale.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Before I found out about Telnyx I was trying Twilio, so it was really great that the Telnyx Twexit API is mostly compatible with codebases written for use with Twilio. The pricing isn't bad either.
  • Telnyx has always been the most reliable of the phone providers we use. They are also the quickest to respond and solve problems.
  • Prices are excellent and service offerings are fairly complete. Setup is easy and there are great tutorials for many systems.
  • The connectivity is exceptional. We have deployed in both US and Europe. Their customer service and tech support is amazing.
  • Excellent and ease to use and good service recommended for business/

Cons

  • Could be a pro depending on your perspective, but I wish Telnyx didn't go for the super personalized onboarding approach - as an introvert, I hesitated when I couldn't just spin up the docs and try it out via trial and error (you have to set up a call with telnyx engineers).
  • At first the portal UI was hard to learn to use to use.
  • There are some things missing like a fully functional SMS client. Need to use a 3rd party client or build own with the API.
  • Their display portal for the web connectivity report is lacking.
  • No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BICS
Founded: 1996
Belgium
www.bics.com

Company Information

LINK Mobility
Founded: 2000
Norway
www.linkmobility.com

Company Information

Telnyx
Founded: 2009
United States
telnyx.com

Alternatives

Alternatives

inTouch

inTouch

rdcom

Alternatives

Brightlink Voice

Brightlink Voice

Brightlink
Ochatbot

Ochatbot

Ometrics

Categories

SIP Trunk Supported

Categories

Chatbot Supported
Live Chat Supported
SMS Marketing Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Integrations

WhatsApp Supported
3CX Not Supported
Axis LMS Not Supported
Chiro8000 Not Supported
Courier Not Supported
DeliverySuite Not Supported
ECP Not Supported
ElectroNeek Not Supported
Fluents.ai Not Supported
FreeSWITCH Not Supported
Gemini Not Supported
JustGoCloud Not Supported
Linphone Not Supported
MCPTotal Not Supported
Mok Not Supported
OneBill Not Supported
SaveMyLeads Not Supported
Shopify Not Supported
TrackDrive Not Supported
echowin Not Supported

Integrations

WhatsApp Supported
3CX Not Supported
Axis LMS Not Supported
Chiro8000 Not Supported
Courier Not Supported
DeliverySuite Not Supported
ECP Not Supported
ElectroNeek Not Supported
Fluents.ai Not Supported
FreeSWITCH Not Supported
Gemini Supported
JustGoCloud Not Supported
Linphone Not Supported
MCPTotal Not Supported
Mok Not Supported
OneBill Not Supported
SaveMyLeads Not Supported
Shopify Supported
TrackDrive Not Supported
echowin Not Supported

Integrations

WhatsApp Supported
3CX Supported
Axis LMS Supported
Chiro8000 Supported
Courier Supported
DeliverySuite Supported
ECP Supported
ElectroNeek Supported
Fluents.ai Supported
FreeSWITCH Supported
Gemini Not Supported
JustGoCloud Supported
Linphone Supported
MCPTotal Supported
Mok Supported
OneBill Supported
SaveMyLeads Supported
Shopify Not Supported
TrackDrive Supported
echowin Supported
Claim BICS and update features and information
Claim BICS and update features and information
Claim Telnyx and update features and information
Claim Telnyx and update features and information