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About

No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.

About

Telnyx is a global communications infrastructure platform that provides voice, messaging, networking, and AI-powered real-time communication capabilities through a fully owned telecom stack. The platform combines carrier-grade networking, programmable identity systems, AI inference, and low-latency communication infrastructure to support real-time conversational AI agents and enterprise communication workflows. Telnyx owns and operates its entire network stack, including physical infrastructure, mobile core systems, edge processing, and AI compute layers, enabling faster performance and lower latency without relying on third-party telecom providers. The platform offers tools such as voice agent builders, speech-to-text, text-to-speech, global phone numbers, AI orchestration, and programmable compliance controls for building intelligent voice and messaging systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams looking for a solution to streamline and personalize their communications systems across multiple channels

Audience

Telnyx is designed for enterprises, developers, AI companies, telecom providers, customer service teams, healthcare organizations, financial institutions, and businesses that need scalable real-time voice, messaging, and AI-powered communication infrastructure

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Just pay for what you use -- there's no need for a contract. We'll automatically apply discounts as you scale.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Before I found out about Telnyx I was trying Twilio, so it was really great that the Telnyx Twexit API is mostly compatible with codebases written for use with Twilio. The pricing isn't bad either.
  • Telnyx has always been the most reliable of the phone providers we use. They are also the quickest to respond and solve problems.
  • Prices are excellent and service offerings are fairly complete. Setup is easy and there are great tutorials for many systems.
  • The connectivity is exceptional. We have deployed in both US and Europe. Their customer service and tech support is amazing.
  • Excellent and ease to use and good service recommended for business/

Cons

  • Could be a pro depending on your perspective, but I wish Telnyx didn't go for the super personalized onboarding approach - as an introvert, I hesitated when I couldn't just spin up the docs and try it out via trial and error (you have to set up a call with telnyx engineers).
  • At first the portal UI was hard to learn to use to use.
  • There are some things missing like a fully functional SMS client. Need to use a 3rd party client or build own with the API.
  • Their display portal for the web connectivity report is lacking.
  • No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BICS
Founded: 1996
Belgium
www.bics.com

Company Information

Telnyx
Founded: 2009
United States
telnyx.com

Alternatives

Alternatives

Brightlink Voice

Brightlink Voice

Brightlink

Categories

SIP Trunk Supported

Categories

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Integrations

WhatsApp Supported
3CX Not Supported
Asterisk Not Supported
Dograh Not Supported
Drip Drop Not Supported
ECP Not Supported
Fluents.ai Not Supported
FreePBX Not Supported
Funeral Buddy Not Supported
HoduPBX Not Supported
Linphone Not Supported
MCPTotal Not Supported
OneBill Not Supported
SMS Gatez Not Supported
TrackDrive Not Supported
UltraSMSScript Not Supported
WaitWell Not Supported
Workers by Delos Not Supported
Yeastar P-Series PBX System Not Supported
echowin Not Supported

Integrations

WhatsApp Supported
3CX Supported
Asterisk Supported
Dograh Supported
Drip Drop Supported
ECP Supported
Fluents.ai Supported
FreePBX Supported
Funeral Buddy Supported
HoduPBX Supported
Linphone Supported
MCPTotal Supported
OneBill Supported
SMS Gatez Supported
TrackDrive Supported
UltraSMSScript Supported
WaitWell Supported
Workers by Delos Supported
Yeastar P-Series PBX System Supported
echowin Supported
Claim BICS and update features and information
Claim BICS and update features and information
Claim Telnyx and update features and information
Claim Telnyx and update features and information