AdvancedMD vs. Mend vs. OptiMantra Comparison


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About AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance.	About Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.	About OptiMantra is an EMR and practice management platform focused on helping integrative and wellness practices. It serves individual and multi-modality group practices of direct and primary care providers, acupuncturists, nurse practitioners, naturopaths, chiropractors, massage therapists, PTs, dieticians and nutritionists, aesthetics, and others across the US and Canada. It is a HIPAA and PHIPA-compliant platform and is highly adaptable and robust - it includes online appointment booking, patient messaging and email reminders, a patient portal, intake forms and customizable charting, integrated payment processing, integrated labs and imaging, insurance billing, in-program tele-health, inventory management, and more. The platform is cloud-based and accessible and usable via any desktop, laptop, tablet or phone with internet access.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Private healthcare practices, medical professionals, and billing organizations seeking an integrated, AI-powered solution to manage clinical workflows, patient engagement, and revenue operations efficiently	Audience Healthcare Organizations, Hospital's, Physician Practices	Audience Designed for integrative and wellness practices, OptiMantra supports direct and primary care, functional medicine, NPs, NDs, DCs, LAcs and TCM, therapists, massage, aesthetics, nutritionists, and more
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported	API Offers API Not Supported
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Pricing $321 - $1,070 Free Version Not Supported Free Trial Supported	Pricing - MendFree is totally free - MendEnterprise is a custom solution for organizations with 11 or more providers Free Version Supported Free Trial Not Supported	Pricing $99 per month $99 monthly for the first practitioner +$49 ‍per additional practitioner Discounts available for students, NPs, and part-time or community clinics Some additional 3rd party charges for faxing, eprescribing, insurance billing, and two-way and group texting Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros I have served as an external consultant for several practices implementing OptiMantra. The platform is really customizable - we've been able to set up individual intakes and charting templates, email and text templates, and calendar configurations for clients. OptiMantra also has a robust library of templates that we have been able to leverage to get clinics started. OptiMantra has e-prescribing, insurance billing, and integrations with tons of different labs, which has made it easy for practices to manage workflow and track everything centrally. Very comprehensive intake and charting workflows, HIPAA-compliant teleheath and patient portal, analytics and tasks to keep my practice on track very responsive customer service, eprescribing, payment processing, and other integrations so I only need to use one screen for everything Cons The OptiMantra team has been responsive and is routinely delivering new features and updates, so I have not had or heard of any major issues with the product. Took me a few days to get everything set up (though their team ported over all my intake notes and charts for free!)
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information AdvancedMD Founded: 1999 United States www.advancedmd.com	Company Information Mend Founded: 2014 United States www.mend.com	Company Information OptiMantra Founded: 2012 United States www.optimantra.com
Alternatives RXNT	Alternatives DoctorConnect Adtel International	Alternatives DrChrono
Elation Health	Updox	Benchmark PM Benchmark Solutions
Service Center Office Ally	Altar-1 Aikido Security	Benchmark EHR Benchmark Solutions
DrChrono	AdvancedMD	Sevocity EHR Sevocity
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Categories Ambulatory Supported Ambulatory Surgery Center (ASC) Supported Anesthesiology Supported Chronic Care Management Supported Clinic Management Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare Claims Management Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Mental Health Supported Occupational Health Supported Ophthalmology Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Physical Therapy Supported Telemedicine Supported Therapy Supported	Categories Healthcare AI Supported Medical Scheduling Supported Mental Health Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Payment Processing Supported Telemedicine Supported Therapy Supported	Categories Chiropractic Supported Clinic Management Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Insurance Billing Supported Medical Billing Supported Medical Lab Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Mental Health Supported Occupational Therapy Supported Ophthalmology Supported Optometry Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Telemedicine Supported Therapy Supported
Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Not Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Supported MIPS Certified Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Physical Therapy Features Activity Monitoring Supported Appointment Management Supported Assessments Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Supported Prescription Renewals Supported Refill Management Supported	Medical Scheduling Features Appointment Management Not Supported Billing & Invoicing Not Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Not Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Not Supported Claims Management Not Supported E-Prescribing Not Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Supported Self Management Not Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Supported Health Record Access Not Supported Intake Forms Supported Lab Results Not Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported Show More Features Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Not Supported Signature Capture Not Supported	Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Supported EHR Certified Supported Outcome Assessments Supported Patient Account Management Supported Patient Records Supported SOAP Notes Supported Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Lab Features Audit Trail Supported Data Analysis Auditing Supported Data Security Supported EMR Interface Supported Fax Management Supported Lab Instrument Interface Supported Multi-Location Printing Supported Online Instrumentation Not Supported Physician Test Panels Supported Procedure-Based Billing Supported Sample Tracking Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Spa Features Appointment Management Supported Before & After Pictures Supported Client Management Supported Gift Card Management Supported HIPAA Compliant Supported Inventory Management Supported Package Creation Supported Occupational Therapy Features Assessment Management Supported Billing & Invoicing Supported Care Plan Management Supported Insurance Management Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Practice Management Supported Progress Tracking Supported Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Supported Pediatric Features Admissions Management Supported Billing & Invoicing Supported Charge Capture Not Supported Clinical Notes Supported Code Processing Supported Custom Bundles Supported Electronic Health Record Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Supported Physical Therapy Features Activity Monitoring Supported Appointment Management Supported Assessments Supported Billing & Invoicing Supported Exercise Management Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Supported Claims Management Supported Inventory Management Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Supported Patient Records Management Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Supported Prescription Renewals Supported Refill Management Supported
Integrations Assort Health Supported ClearGage Supported Clinically AI Supported CredentialingSpectrum Supported ElevateHT Supported Eligible Not Supported FlowHealth Supported GetDoctor Supported Hello Patient Supported IAL (InterActive Lab) Supported Nexus EHR Supported Phreesia Supported Qvera Interface Engine Supported SendGrid Not Supported Talkie.ai Supported TimeDoc Health Supported Veradigm EHR Not Supported eClinicalWorks Not Supported eFax Corporate Not Supported Show More Integrations View All 44 Integrations	Integrations Assort Health Not Supported ClearGage Not Supported Clinically AI Not Supported CredentialingSpectrum Not Supported ElevateHT Not Supported Eligible Not Supported FlowHealth Not Supported GetDoctor Not Supported Hello Patient Not Supported IAL (InterActive Lab) Not Supported Nexus EHR Not Supported Phreesia Not Supported Qvera Interface Engine Not Supported SendGrid Not Supported Talkie.ai Not Supported TimeDoc Health Not Supported Veradigm EHR Supported eClinicalWorks Supported eFax Corporate Not Supported Show More Integrations View All 8 Integrations	Integrations Assort Health Not Supported ClearGage Not Supported Clinically AI Not Supported CredentialingSpectrum Not Supported ElevateHT Not Supported Eligible Supported FlowHealth Not Supported GetDoctor Not Supported Hello Patient Not Supported IAL (InterActive Lab) Not Supported Nexus EHR Not Supported Phreesia Not Supported Qvera Interface Engine Not Supported SendGrid Supported Talkie.ai Not Supported TimeDoc Health Not Supported Veradigm EHR Not Supported eClinicalWorks Not Supported eFax Corporate Supported Show More Integrations View All 13 Integrations
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