Kaseya BMSKaseya
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Related Products
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About
Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one intelligent system — so firms can move from operational chaos to profitable growth.
Built for consulting, accounting, engineering, architecture, marketing, and IT services firms, Accelo connects every stage of the client lifecycle from quote to cash. Embedded AI flags project risks early, predicts outcomes, optimizes resource utilization, and delivers real-time financial visibility — so you know what's coming, not just what happened.
Unlike disconnected tools and spreadsheets, Accelo eliminates revenue leakage from untracked hours, scope creep, and manual admin. Teams recover billable time, protect margins, and scale with confidence.
Key capabilities: project management, time tracking, resource scheduling, CRM, billing, retainer management, and real-time reporting — all in one platform.
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About
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Professional Services Businesses (Marketing & Creative Agencies, Consulting, IT, Accounting, Engineering, Architecture)
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Audience
Managed Service Providers (MSPs), IT departments, and technology service businesses seeking a comprehensive, AI-enhanced PSA solution to streamline IT operations, billing, and customer service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingAccelo’s pricing is based on your team size and growth goals, and is designed to deliver a clear and quick return on your investment.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAccelo
Founded: 2011
United States
www.accelo.com
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Company InformationKaseya
Founded: 2000
United States
www.kaseya.com/products/psa-software/
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
IT Project Management Features
Bug Tracking
Supported
Issue Management
Supported
Milestone Tracking
Supported
Percent-Complete Tracking
Supported
Portfolio Management
Supported
Prioritization
Supported
Product Roadmapping
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Supports Agile
Supported
Supports Scrum
Supported
Task Management
Supported
Testing / QA Management
Not Supported
Time & Expense Tracking
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported
Scheduling
Supported
Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Supported
Document Management
Supported
Portfolio Management
Supported
Project Management
Supported
Proposal Generation
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Advertising Agency Features
Campaign Management
Supported
Collaboration
Supported
Document Management
Not Supported
File Sharing
Not Supported
Project Management
Supported
Task Management
Supported
Time Tracking
Supported
Work Management Features
Access Roles / Permissions
Supported
Calendar Management
Supported
Collaboration Tools
Supported
CRM
Supported
File Storage / File Sharing
Not Supported
Kanban
Supported
Messaging / Discussion
Not Supported
Performance Metrics
Supported
Project Management
Supported
Reporting / Analytics
Supported
Resource Management
Supported
Strategic Planning
Supported
Task Management
Supported
Time Tracking
Supported
Version Control
Not Supported
Workflow Management
Not Supported
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
IT Project Management Features
Bug Tracking
Not Supported
Issue Management
Not Supported
Milestone Tracking
Supported
Percent-Complete Tracking
Supported
Portfolio Management
Not Supported
Prioritization
Supported
Product Roadmapping
Supported
Requirements Management
Not Supported
Resource Management
Supported
Status Tracking
Supported
Supports Agile
Not Supported
Supports Scrum
Not Supported
Task Management
Supported
Testing / QA Management
Not Supported
Time & Expense Tracking
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported
Scheduling
Supported
Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Supported
Document Management
Supported
Portfolio Management
Not Supported
Project Management
Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Not Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Not Supported
Patch Management
Not Supported
Remote Access
Not Supported
Scheduling
Supported
Software Inventory
Not Supported
User Activity Monitoring
Not Supported
IT Service Features
Contract Management
Supported
Incident Management
Not Supported
IT Asset Management
Supported
Knowledge Management
Not Supported
Release Management
Not Supported
Self Service Portal
Not Supported
Service Catalog
Not Supported
Service Reporting
Supported
Ticket Management
Supported
Time and Expense Features
Activity Tracking
Supported
Billable Hours Tracking
Supported
Billing Rate Management
Supported
Expense Tracking
Supported
Invoice Processing
Supported
Multiple Billing Rates
Supported
Project Tracking
Supported
Reimbursement Management
Supported
Time Tracking by Client
Supported
Time Tracking by Project
Supported
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Integrations
BrightGauge
Supported
Mesh
Supported
QuickBooks Online
Supported
Simplesat
Supported
Strategy Overview
Supported
Barracuda SSL VPN
Not Supported
COZYROC SSIS+ Suite
Supported
Ema
Supported
Google Workspace
Supported
IT Glue
Not Supported
|
Integrations
BrightGauge
Supported
Mesh
Supported
QuickBooks Online
Supported
Simplesat
Supported
Strategy Overview
Supported
Barracuda SSL VPN
Supported
COZYROC SSIS+ Suite
Not Supported
Ema
Not Supported
Google Workspace
Not Supported
IT Glue
Supported
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