Best Clienteling Software in China

Salesmate is an all-in-one marketing, sales, and client services CRM platform. It is now time to bring all of your departments together using one powerful CRM. Salesmate will enable your business to build and nurture strong lasting relationships which will increase your company sales. Salesmate gives you a 360-degree view of all of your contacts making it the one source of truth. This helps your sales team take their leads through the sales pipeline with all relevant information at their fingertips. Marketing & Sales can organize campaigns together with one focused goal. Your CS team has the ability to identify upsell opportunities to drive more revenue for your business. The best part getting started only takes a few minutes. Start your free trial today and see why Salesmate will be your #1 choice.

Endear is a an AI-powered retail CRM and clienteling platform that puts customer intelligence directly in the hands of brands and their store associates. Deployed across more than 2,000 locations worldwide, the platform consolidates customer data into unified profiles and uses AI to surface actionable outreach recommendations that tell reps who to contact, why now, and with what message. Native support for SMS, email, and WhatsApp means outreach happens without switching tools, and every interaction is automatically tracked and tied to revenue. For retail tech and operations teams, Endear slots into existing workflows and delivers clear attribution data, turning store-level activity into quantifiable pipeline. The platform has contributed to over $1 billion in attributed sales, with the reporting to back it up.

​StyleSend is an all-in-one clienteling tool designed for premium to luxury fashion and lifestyle retailers to offer personalized customer experiences across multiple channels. It integrates seamlessly with Shopify, importing product and CRM data, and connects with the WhatsApp Business API to facilitate one-on-one communication. Key features include AI-generated "top customers to contact" lists, reminders for client birthdays, anniversaries, and appointments, personalized client insights with AI-powered recommendations, the ability to create shoppable and personalized looks from your catalog, and the option to send pre-approved templates via WhatsApp Business Chat with multi-agent routing. StyleSend is compatible with the latest Shopify themes and is available in English. Inspire clients by creating shoppable and personal looks from your catalog.

Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.

Foyer’s leading technology considers every element of your retail environment, fitting with existing infrastructure to provide a fast, efficient solution that transforms your store operations and drives profitability. Customize your solution to fit your needs, with dedicated support every step of the way. Seamlessly blend your eCommerce and in store experiences with omnichannel fulfilment and empower your customers with more ways to shop with technologies like Endless Aisle and Digital Shopper. Cloud-enabled technology with support for a range of integrations to surface your existing data, from CRM to POS. Give your associates the digital tools to surface customer data, prioritize tasks or manage inventory and foot traffic whilst increasing sales with technologies like Clienteling and mPOS. Optimize your store environment with detailed tracking and attribution and report key metrics with detailed analytics.

​New Black's Global Unified Commerce Ecosystem is a collaborative network of partners dedicated to making unified commerce a reality for customer-focused retailers. This initiative addresses the modern consumer's expectation for a seamless shopping experience across all channels by ensuring transparency in transactional, stock, and customer data throughout the entire customer journey while maintaining secure fiscal compliance. Achieving this level of integration requires enhanced connectivity across all systems and partners of a brand, working together seamlessly. The Global Unified Commerce Ecosystem supports multi-national retailers with innovative solutions that enhance customer experiences and drive business growth. Ecosystem partners have global operations that can keep pace with international growth ambitions and provide consistent solutions along with multi-lingual support.

Free FutureSoft was founded in 2005 in Greece and since then we are growing and reaching out around the globe with CRM, Clienteling and Retail projects in many regions (EMEA, APAC and Americas) and countries (Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, USA, Mexico and many others). Free FutureSoft is a software solutions company, with the highest standards at providing first-class innovative services to companies and organizations in both the private and public sector. Ideal for companies with a large number of points of sales, many partners “on the move” and on an international basis that want to have a direct alignment with all of their markets in an affordable, safe and fast way. An efficient, organized, quick and particularly easy solution to register and interpret sales, returns, inventories, orders, prices and discounts. A strategic tool for customer acquisition, retention, evaluation and categorization.

Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.

Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.

Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty.