Open Source PHP Softphones for Linux

Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.

VitalPBX is a free telephone and communications PBX system for companies. It is a complete platform that can be installed on the physical hardware on the site or as a hosted application. VitalPBX acts as the upper layer interface for the Linux base and then Asterisk (one of the most popular communication toolkits in the world). For this reason, VitalPBX is the graphic user interface between you and the complex world of modern communications. VitalPBX will help you implement a secure telephone system for your company, save, take advantage of recent innovations and provide opportunities to integrate your business processes if you wish to do so.

An open source CRM built on SuiteCRM and wired into our contact centre stack, so the customer record and the phone call are not sitting in two separate systems. The CRM side is what you would expect: accounts, contacts, leads, opportunities, cases and campaigns, with the reporting and workflow SuiteCRM already gives you. What we added is the telephony integration. Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into the CRM instead of living in a separate dialer report. AGPL-3.0 licensed. Suited to teams who want their customer data on their own servers and are willing to run a real CRM rather than a hosted one.