Open Source Mac Help Desk Software
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Help Desk Software for Mac
View 36 business solutionsBrowse free open source Help Desk software and projects for Mac below. Use the toggles on the left to filter open source Help Desk software by OS, license, language, programming language, and project status.
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Paessler: Easy to Use With Enterprise Power. Free TrialYou shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
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Veeam Data Platform v13.1 - Get Your Free TrialTry Veeam Data Platform today. Experience the unified platform that's secure by design, portable by default, and proven to recover clean, fast, and anywhere.
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT. -
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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ASTRES
PHP powerful help-desk web software
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news. -
Custom VMs From 1 to 96 vCPUs With 99.95% UptimeLive migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
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A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies
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Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.
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FuzzyWuzzy
Fuzzy string matching in Python
We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example completely at random, Cirque du Soleil has a show running in New York called “Zarkana”. When we scour the web to find tickets for sale, mostly those tickets are identified by a title, date, time, and venue. We’ve built up a library of “fuzzy” string matching routines to help us along. And good news! We’re open sourcing it. The library is called “Fuzzywuzzy”, the code is pure python, and it depends only on the (excellent) difflib python library. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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HopToDesk
Free open-source remote desktop for Windows, Mac, Linux, Android & iOS
HopToDesk is a free, open-source remote desktop application that lets you securely access and control computers across the internet or a local network. It works on Windows, macOS, Linux, FreeBSD, Raspberry Pi, Android, and iOS, with a browser-based web client for clientless access from any device. Connections are end-to-end encrypted and brokered through a global network of signal and TURN servers, so no port forwarding or VPN setup is required. HopToDesk supports unattended access, file transfer, clipboard sync, multi-monitor viewing, remote audio, on-screen annotation, session recording, and TCP tunneling. Mobile devices can be remotely viewed and, on Android, fully controlled. For teams and MSPs, the HopToDesk Dashboard adds device management, a help desk with ticketing, single sign-on, two-factor authentication, custom branding, device policies, and remote command execution with approval workflows. Source code: https://gitlab.com/hoptodesk/hoptodesk -
Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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Jnestor
Jnestor is another majordomo in java
Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues. The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon. -
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Freeway is the open source eCommerce platform for selling services and products. With Freeway you can sell booking and appointments, event ticketing and subscription services as well as physical and virtual products.
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The e-Crime Reporting and Incident Sharing Project via XML, is developing a repository of conversion tools and utilities to make it easier to convert proprietary data formats to IETF IODEF (RFC 5070) XML reports. An initial tool to submit data to a repository wascreated in java. Subsequent tool devlopment was done in python as a set of scripts to allow submittors to do higher volume submissions. [This code is available in the git 'scripts' repository.]
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"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! Get current development source from mercurial repo at: <https://sourceforge.net/p/roundup/code/ci/default/tarball?path=> -
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MzzCRM
MzzCRM 1-page 1-form PHP+MySQL Customer Relationship Management Script
This is the MzzCRM CRM database script that consists of a single input textbox on a web page that stores them into a MySQL database table. It has one field so that the person inserting the case notes can insert the case notes quickly and has the ability to include full details, or to leave full details out. The script is designed to perform the essential first action of a CRM -- creating the case notes. If needed to browse or access the data later after it was input, use another 3rd party MySQL database client tool to view/report the data. However there is a message box at the top of the interface that lets you know if the row/record was input successfully or conversely whether there was an error. The script performs validation so can handle special characters such as quotation marks. The script supports English and Chinese language. -
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Support Incident Tracker
Open source support tracking in your browser
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them. -
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Net-Billetterie
Logiciel libre de gestion de salle de spectacle.
Logiciel de gestion de salle de spectacle ou de saison culturelle. Il gère les spectacles, les spectateurs, les tarifs, les abonnements, la billetterie, liste d'attente, les mailings. La gestion de la salle est en placement libre. C'est un logiciel open source développé depuis le gestionnaire "factux". La licence est GNU General Public License:http://www.opensource.org/licenses/gpl-license.php Pour plus d'info allez sur le site de Net-Billetterie <http://net-billetterie.tuxfamily.org> -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk. -
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GM Online Registration
Web Online Registration and Payment System for Events
Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database NOTE: This system has only been tested with a web host running a Unix/Linux operating system with the Apache or Lightspeed web server. It has NOT been tested with a web host running the Windows operating system with the IIS web server. Contact the developer if you are using a Windows server and have problems with the system. -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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Job Costing Tracking system
Keep track of all your job costs, make sure you don't lose money
Book a Job Card, assign employee which records the time spent on the job that transfers to a timesheet, add costing like materials from built-in inventory system. Finally create invoices integrating with XERO online accounting or print PDF invoice. -
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BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.
