Open Source Linux Help Desk Software

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.

A bugtracker written in PHP

I have migrated the project to github: https://github.com/utkarsh2012/BookMyDoc

Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.

Student's Assessment System.

live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.

This is the MzzCRM CRM database script that consists of a single input textbox on a web page that stores them into a MySQL database table. It has one field so that the person inserting the case notes can insert the case notes quickly and has the ability to include full details, or to leave full details out. The script is designed to perform the essential first action of a CRM -- creating the case notes. If needed to browse or access the data later after it was input, use another 3rd party MySQL database client tool to view/report the data. However there is a message box at the top of the interface that lets you know if the row/record was input successfully or conversely whether there was an error. The script performs validation so can handle special characters such as quotation marks. The script supports English and Chinese language.

The Providex (tm) defect tracking system and help desk management software is written as an alternative to bugzilla, and other defect tracking systems. It is written entirely in Providex, a business basic language.

central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.

The e-Crime Reporting and Incident Sharing Project via XML, is developing a repository of conversion tools and utilities to make it easier to convert proprietary data formats to IETF IODEF (RFC 5070) XML reports. An initial tool to submit data to a repository wascreated in java. Subsequent tool devlopment was done in python as a set of scripts to allow submittors to do higher volume submissions. [This code is available in the git 'scripts' repository.]

It's a Service Desk (Help Desk) Web based, free software and open source, based on the international standard ITIL, designed to reduce the cost of implementation in SMEs (PyMEs), perfect for companies with few resources for a IT departments.