MyCase
Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 100 users reviews
4.4
Rating Distribution
Positive
85%
Neutral
10%
Negative
5%
Starting Price
$60
per month
MyCase Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
MyCase Features
eSignature
MyCase features eSignature capability that lets firms send retainers and case documents for signing from any location to avoid delays when clients cannot visit the office. It allows professionals to reuse signature forms with stored case information, track requests, and resend incomplete documents. Additionally, the system encrypts completed files and retains an audit trail showing signature activity.
Intake Forms
The platform lets firms create practice-specific questionnaires that adapt to questions based on client responses. It allows prospective clients to complete them from any device, and submitted information moves into the case file. The system reduces manual entry and gives staff earlier access to accurate client details for onboarding.
Advanced Document Automation
MyCase software turns Microsoft Word files into reusable legal templates. It allows firms to populate documents with client and case data rather than entering the details again. Additionally, the platform’s standardized language helps reduce drafting errors. Users can also move completed documents directly to eSignature and the relevant case folder.
Case Analytics
The system gives firms a clear view of case progress through customizable reports and workload monitoring. Its financial dashboards let users track billing, collections, expenses, and trust balances. Additionally, the software allows firms to filter results by attorney or practice area to identify workload issues and assess profitability.
Time And Expense Tracking
This functionality records billable and non-billable time during live work, with calls and emails linked to each case. It allows attorneys to run up to three timers at once when switching between matters and log related expenses. Additionally, the platform’s Smart Time Finder tool lets firms identify any overlooked billable activities to help firms capture more of the work that should appear on client invoices.
Legal Accounting
MyCase brings law-firm accounting into the practice management platform, with case revenue allocation, IOLTA safeguards, and role-based permissions. It also supports three-way trust reconciliation and automatic bank reconciliation to help firms identify discrepancies between client records and bank activity. Additionally, the platform keeps financial information connected to the relevant case.
Pros And Cons of MyCase
Pros
Keeps routine tasks moving efficiently
Makes document sharing easier for staff and clients
Saves time by simplifying staff-client communication
Keeps case billing accurate as work is completed
Simplifies monthly invoicing and improves payment visibility
Cons
Frequent reboots can interrupt access to case documents
Lag and setup issues can hinder client communication
Inconsistent phone number formatting can cause confusion
MyCase Pricing
MyCase Basic | MyCase Pro | MyCase Advanced |
|---|---|---|
$60 per month | $120 per month | $150 per month |
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Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.
MyCase Reviews
Total 100 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars18%
3
Stars7%
2
Stars3%
1
Stars5%
Share your experience
Legal Services, 1-10 employees
Less than 6 months
“A frustrating and rigid onboarding process”
Pros
I was drawn in by the promise of an all in one system, it would have been so convenient to replace my two subscriptions for Clio and QuickBooks with just one, but unfortunately that did not work out.
Cons
Getting started was a major hurdle. You cannot just begin using the software as you have to wait for weeks due to a mandatory accounting onboarding. This process involves two separate appointments, not the one they initially promise and each one takes about a week to schedule since they only offer them on Tuesdays and Thursdays. So I ended up canceling but they keep calling me for reasons I am not interested in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 11-50 employees
More than a year
“Simple to use and very transparent”
Pros
MyCase is pretty simple to use and easy to learn. Anything I am unsure about is always covered in the help section on their site. The pricing and invoicing are very transparent too and the client portal is quite user-friendly for my clients.
Cons
I think it would be great to have template workflows that could be shared between users and customized for our firm. I would also love to be able to share certain tasks with external firms we work with.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Law Practice, 1-10 employees
More than a year
“Excellent value despite recent price hikes”
Pros
The value for the money is excellent. When I started, it was extremely affordable and still had all the features I needed to run my firm more efficiently.
Cons
It was pretty slow to roll out integrations that competitors like Clio had for a while, such as full email integration. They have definitely caught up in this area but unfortunately, it came with a significant price increase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does MyCase offer an API?
Yes, MyCase offers an Open API to its users.
What language does MyCase support?
MyCase supports many languages, including English, Spanish, Korean, Portuguese, French, Turkish, Arabic, Chinese, and Russian.
What other apps does MyCase integrate with?
MyCase integrates with Mailchimp, CourtDrive, Finch, Dropbox, Claude, InfoTrack, and CallRail.
Does MyCase have a mobile app?
Yes, MyCase has a mobile app available on Android and iOS devices.
What type of pricing plans does MyCase offer?
The platform’s starting price is $60/user/month. It also offers two more pricing plans: MyCase Pro ($120/user/month) and MyCase Advanced ($150/user/month). Get a custom MyCase price quote today.
Who are the typical users of MyCase?
MyCase is used by legal professionals specializing in immigration law, personal injury law, bankruptcy law, family law, insurance defense, real estate law, and criminal defense practice areas.
What level of support does MyCase offer?
MyCase provides email, form submission, and phone support.



