JTX Fitness Omdömen 

6 693
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic company to use for fitness equipment. This is the second bike i have purchased from them. The first one ( original Cyclo6) lasted 11 years. Easy to purchase new pedals from them by dropping... Se mer

Betygsatt 5 av 5 stjärnor

Just recently ordered the JTX Sprint 9 Pro for my home gym as I wanted a commercial style treadmill for a good price. This thing is built like a tank, as good as anything I’ve used in a commercial gym... Se mer

Betygsatt 5 av 5 stjärnor

Really pleased with the treadmill- great quality, quiet and comfortable running on. Building it wasn’t quick but worth the stress. You definitely need two people to move it and we won’t be moving agai... Se mer

Betygsatt 5 av 5 stjärnor

Great product, easy ordering and delivery process. Had a small panic that the control panel had been omitted but a quick call to the efficient care team and its location identified in quick order. Top... Se mer

Företagsinformation

  1. Butik med träningsutrustning
  2. Fitness och näringslära

Skrivet av företaget

JTX is an independent fitness brand based in West Sussex. We design, build and sell home gym equipment — treadmills, bikes, rowers, cross trainers — directly to our customers. No middlemen, no hype, no subscriptions required. Just dependable machines, honest advice, and a team that’s here when you need them.

JTX Fitness Guarantee

We are here to help you achieve your goals

We are here to help you achieve your goals
JTX started in 2009 with a straightforward idea: fitness equipment should hold up in real use, not just look good on day one. Too much of the industry felt driven by hype — short-term trends and promises that didn’t translate once routines changed or life got busy. We wanted to build something different. Equipment people could come back to through different phases of training, different stages of life, and trust that it would still do its job. That thinking still shapes how we design, build and support every machine today. Training that fits around your life: We design for the way people actually train — the early mornings, the busy weeks, the sessions that just keep you ticking over. Not the highlight reel. Equipment that’s built properly: We prioritise build quality, real-world testing and considered engineering. No gimmicks, no feature clutter — just machines that do what they should, consistently, for years. Support that doesn’t disappear after you buy: Our UK team is here before purchase, during setup, and long after delivery. Buying guides, care advice, repairs — we’re not hard to reach and we don’t hide behind chatbots. Longer warranties, fewer worries: All equipment comes with generous in-home repair warranties as standard. If something needs fixing, we come to you. We back what we build.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(6 693)

329 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, excellent product — highly recommend.

I recently purchased the JTX Sprint, and I couldn’t be happier with both the product and the customer service. The machine is solid, smooth, and performs exactly as promised. The team at JTX Fitness were incredibly helpful, quick to respond, and made the whole experience effortless.

Overall, an excellent product backed by excellent service. I’m genuinely impressed and highly recommend JTX to anyone looking for quality fitness equipment.

3 juli 2026
Betygsatt 5 av 5 stjärnor

Would recommend JTX in a hearbeat

Fantastic company to use for fitness equipment. This is the second bike i have purchased from them. The first one ( original Cyclo6) lasted 11 years. Easy to purchase new pedals from them by dropping them and email and not overpriced. Just purchased the Studio Pro and we paid for delivery and the assembly service. Both were a slick and friendly service. The bike is a fantastic piece of kit, very smooth and comfortable and built to last. I would recommend JTX to anyone who is thinking of purchasing new fitness equipment.

1 juli 2026
Betygsatt 5 av 5 stjärnor

Quality treadmill - very happy

Really pleased with the treadmill- great quality, quiet and comfortable running on. Building it wasn’t quick but worth the stress. You definitely need two people to move it and we won’t be moving again (way to heavy) but trade off is the quality. The folding mechanism is fantastic - quality and easy. Had it a month or so and in use daily. Really happy with it.

5 juni 2026
Betygsatt 5 av 5 stjärnor

Great product

Great product, easy ordering and delivery process. Had a small panic that the control panel had been omitted but a quick call to the efficient care team and its location identified in quick order. Top class!

30 juni 2026
Betygsatt 5 av 5 stjärnor

Heavy duty, nice screen, much more fatiguing than casual walking.

I'm quite pleased with it to be honest. I was requested to review this via email 📨 and I thought I would at the very least say what I do know rather than forget to write a review since I have only had it assembled and in functional form for the past few days.
The JTX Zenith Rise is a heavy duty nice piece of equipment and well I still need to put more time into going through the possibilities settings and so on. I would say to summarise advice for future potential customers you should expect it to be quite a lot more fatiguing than a casual walk or something to that effect.
- It will target muscles much deeper with more resistance maybe as you could say of climbing stairs being more fatiguing+- or even more so. I need to keep at it and improve
work on my endurance and so on. But yes brilliant equipment overall but don't expect it to be anything like a walk in the park - it will have a higher difficulty factor which might not be everyones ideal but you can always take a short-medium rest in-between and restart. I imagine this will do wonders for toning your body and strengthening your body overall. Great, heavy duty, strong, nice screen modern features - but more akin to stair climbing difficulty factor from what I have experienced than a casual stroll/walk.

30 juni 2026
Betygsatt 1 av 5 stjärnor

I’m not sure if this company is a scam

I’m not sure if this company is a scam. But they have delivered the wrong item TWO times. Umpteen phone calls, emails, time spent waiting on replacements all for them to mess up again. Their delivery company is also very sketchy. I have requested a full refund this time to be made immediately.

Customer service and quality control is rediculous.

I would avoid completely if I was you. There are far better reputable companies who will at least send you the correct products.

It’s also questionable whether the products are actually brand new.

Do not waste your time. Genuinely choose a better provider.

13 juli 2026
Omdöme utan inbjudan
Logotyp för JTX Fitness

Svar från JTX Fitness

Hello Dean,

Thank you for taking the time to leave us a review. I have looked into your case, and we apologise that you have been delivered the incorrect machine twice. I can assure you that this is not a usual occurrence, and the Warehouse Manager at our storage and dispatch facility is looking into this personally as we speak.

The machines we send out are brand new. We would never sell a refurbished machine to customers without their knowledge.

I have replied to your email to confirm that we have processed a collection with a full refund. Our couriers will be in contact shortly to arrange the collection date.

Thank you for your understanding.

Laura,
JTX

Betygsatt 1 av 5 stjärnor

Deliver company they work with

Deliver company they work with , BJS, is horrible, they don’t have customer service at all . Simply left the deliver at the reception

13 juli 2026
Omdöme utan inbjudan
Logotyp för JTX Fitness

Svar från JTX Fitness

Hello Vedat,

Thank you for taking the time to leave us a review. I'm sorry that you were unhappy with your delivery experience.

I have had a look at your case, and it looks as though you live on the 3rd floor of your building. From our website, our couriers will only deliver up to the 2nd floor for items under 80KG.

I have spoken with our case handler at BJS, and we can get the couriers back out to you tomorrow to take the item up two flights of stairs. I will also email you to get this set up.

Please don't hesitate to contact our customer service team if you require any other assistance. We are always happy to help.

Many thanks,
Laura
JTX

Betygsatt 5 av 5 stjärnor

JTX Sprint 9 Pro Home Gym

Just recently ordered the JTX Sprint 9 Pro for my home gym as I wanted a commercial style treadmill for a good price. This thing is built like a tank, as good as anything I’ve used in a commercial gym and can handle higher speeds comfortably. I didn’t need to waste money on a large touchscreen or interactive display, I wanted the basic metrics for performance and this gives me exactly that. The warranty you get from JTX is also a massive bonus and trumps any other manufacturers in the UK. Don’t hesitate to buy a treadmill if you’re on the fence. I’m looking forward to many years of use. Delivery was also really quick and efficient. All round great experience.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience so far

Really easy to order, good information about the products and was delivered on time. So far haven't had any issues with the equipment, the treadmill is the best I've owned and I've had a few over the years. Great value for money, like running on a gym treadmill.

2 juni 2026
Betygsatt 4 av 5 stjärnor

Great quality and service

Great present for my parents and really good quality - it meets the quality and ratings it gets. It would help if there was an option for the bike to be put together on delivery.

19 juni 2026
Betygsatt 5 av 5 stjärnor

Robust machine at a fantastic price

Bought a Freedom Air rowing machine to replace a Roger Black machine that couldn't be repaired. JTX processed my order promptly over a weekend and on the Monday I received a phone call to arrange delivery for Wednesday, so the whole purchasing journey was completed within 5 days of placing my order on a Saturday evening.

The machine is sturdy and well-made, although it arrived in more pieces than I was prepared for. Even so, I assembled it in about an hour using the tools provided. It is a more than adequate replacement for the Roger Black machine and represents fantastic value for money.

15 juni 2026

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